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Customer Testimonials
Amazing staff and service !
Stopped in during a ride and decided to purchase new tires…My guy mounted them and had me back on the road in 15 mins! Great bike shop!
Wonderful customer service! Did a great job on the two bikes I brought in to be brought back to life!!
Very personable, trustworthy and honest. Caesar did it all! He was knowledgeable and very, very good at explaining all of the nuances of hitching my bike to my new bike rack. He installed the bike rack too, and I could NOT have been happier. I will recommend Mystic Cycle Center.
Very friendly and knowledgeable staff. There is a large inventory of quality products.
Very helpful as well as a very upbeat attitude projected by mister salad himself
The entire team was great from start to finish!
Helpful customer service from Cesar.
Everything -great, friendly, knowledgable service. We are very happy with our used kids bike so far and. grateful for the trade in program. We will definitely stick with Mystic Cycle Center for our future biking needs.
Top quality products with exceptional customer service!
Staff is AWESOME!!!!!!
Excellent and timely customer service from dedicated, knowledgeable professionals.
Customer service is top tier ✨
Great service after the sale!!!
Friendly professional staff. Great service department and fair prices
My bike was looked at and the problem was taken care of fast . They are always polite and helpful
Your staff was so kind and helpful!
The woman who helped my dad and I (I believe her name was Ryann) was super helpful! She's wicked knowledgeable and helped my dad and I pick the right bikes and get them setup how we wanted.
Good customer service very knowledgeable
Favorite place to get all things for my bike.good selection.
Quality products and very knowledgeable staff.
Everyone who works there is friendly, helpful, and always willing to go the extra mile to help.
What an amazing place - everyone is so knowledgeable, friendly, and accommodating.
Very friendly customer service
Great customer service!
Personal service, genuine care and customized solutions.
Chris was able to quickly assess and repair a used bike that was gifted to my daughter. He was friendly and informative. Thanks Chris!
Caesar was great. Very personable and helpful.
Has almost everything a biker needs and if they don't have it, incredibly helpful in your biking adventure

Even though I came in for a spoke and some tools to replace it myself, when the team saw that they did not have the cassette removal tool, they offered to loosen it up and tighten it later on free of charge. As a former bicycle mechanic myself, this is the kind of small scale generosity that goes a long way to building committed customers.