Customer Testimonials

The service was very helpful, friendly and courteous.

Very friendly and had what I was looking for.

I called to check on a product before placing order online. Great customer service! And it showed up quickly.

Just not possible to explain how good this team is!

The mechanic who helped me was super nice

Incredibly helpful, professional, consultative, and overall fantastic customer service approach.

very helpful. Bike was easy to order, and employees were very knowledgeable and helpful with additional add-ons and getting it ride-ready.

Very friendly staff with good recommendations regardless of fitness level

Top notch products but more important than that is a great team of top notch people who know how to keep the product performing as it should, and you happily biking!

Thanks for going the extra mile to help me get my new bike fitting well and for keeping the new stems for me. Great friendly, knowledgeable service!

Excellent work

Always the most thorough. Jackson is top notch.

Friendly and knowledgeable staff.

Quick service turn around and explain everything

Very friendly service. My son felt comfortable and was able to choose a bike he really loves.

The most knowledgeable and professional team!!!

You have a good selection of biking merchandise, your staff is happy, informed and helpful. The service department is knowledgeable and work is top notch.

I just got my bike back from a big tune up with lots of new components installed, and it rides like new! They did a great job tuning up the gear shifting and brakes, I didn't have to make any adjustments afterwards. Very happy!

The team was very helpful, providing expert guidance related to my new Garmin watch. They answered questions, made recommendations based on my needs, and assisted me in selecting the product best suited to me. The entire transaction was infused with genuine concern for my satisfaction. What a pleasure to receive friendly service with a smile and reassurance that the team will be there to provide support each step along the way.

The staff was friendly and knowledgeable.

Workers/Service people very friendly and knowledgable

Easy access to online purchasing since we do not live in CT. We live in PA, and our son is a cadet at the Coast Guard Academy.

Personal service.
Sure I could have ordered an item online recently, but I wanted to support my local community and especially to promote biking by doing so. The shop custom ordered the item I wanted as it was out of stock. I got an email saying it was in and reserved for me to pick up. Easy!

Had exactly what I needed.

Tons of products in stock and great customer service!!! Will be back for sure A+

Always a great visit with great service! See you again soon!

Helpful no pressure sales

Great service- very friendly, attentive and knowledgeable. Jake spent a lot of time with us making sure we got the right bike. We never felt pressured or rushed and we ended up with the perfect bike for our son. I will never shop anywhere else-Highly recommend!

Staff is helpful, very knowledgeable and relaxed. Considerable breadth and depth of cycling products and occasional sales.

Super helpful and knowledgeable staff. Willing to listen to your needs and help you find exactly what you're looking for without forcing any kind of pushy sales approach on you.