- Phone: (860) 572-7433
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Customer Testimonials
Great service! Everyone very friendly and helpful. Caesar went above and beyond helping me out. Thank you all!
professionla, friendly, no tricks but only treats
Service performed expertly and delivered bike quicker than promised
I had my bike in for service so I felt the tech team was very knowledgeable, friendly and I was pleased how my bicycle looked & operated. Your hours of operation are helpful for someone who works during the week.
Great service once again. Turn around time was within 24 hours. Really like the quick turn around!
Great knowledgable staff
People are all top notch. Thank you
Very informative and kind
Quick turnaround with quality work.
I called to ask for advice on which tires and tubes to purchase for my bike. The clerk was very helpful. He checked to make sure the items I needed were in stock and I was able to purchase over the phone and pick up the next day.
Great service and convenient location
All of your folks are personable and knowledgeable about the products...and efficient in doing repairs!
Very professional , very caring,
Excellent customer service. I made several calls regarding my order and each time I was treated with professionalism.
Fast delivery and care in packing.
If you’re ordering online this is the business no fears or worries.
Great service, thank you.
Young lady that helped us on Saturday morning was fantastic! Informative, warm, super helpful.
Friendly and knowledgable staff.
Lots of high-quality products, extremely good maintenance and repair technicians, young and enthusiastic, employees and owners. Very attentive staff.
Brands I like; friendly/knowledgable people, great facilities
Great and knowledgeable staff …good products! Been buying bikes there for 30+years.
Great quality, immediate service, experienced friendly staff, reasonable cost
The staff at Mystic Cycle is amazing. Turn around for repairs is outstanding.
The salesperson was great ! Got just what I was looking for - and it was my size and on sale !
Great chstomer service. Friendly staff.
Visited story for potential warranty issues with my Orbea Rise. Staff quickly diagnosed the issue, which wasn’t warranty, provided great guidance on the fix.
Always helpful and go out of their way on servicing your bike.
You carry good quality products & staff is knowledgeable. Staff always very helpful
Staff is very professional & helpful.
Customer service, honesty, efficiency, many options to outfit my bike and to try an electric bike?

Super friendly, knowledgeable staff. Great selection of bikes and accessories.