Customer Testimonials

Thank you for checking with me on the two orders I placed.

Great customer experience. Treated us as regulars even though we just needed emergency help on our bike outing while visiting Mystic.

Thank you. Very helpful and quick service.
Name removed

Service work order time is very good. The staff seem very knowledgeable.

Thank you for working with me to get me back on the road. All you guys at MCC are the best!!!

Great service on tire mail order, thanks much!!!

New coffee area is nice. I talked with one of your mechanics about offering chain waxing. I think the benefits are clear.

Service was quick and friendly! I walked in for an unscheduled tune up for my daughter's bike and the staff was great.

My twin 12yr old boys and I were given excellent customer service when walking in to learn about mountain bikes. We spent over 2 hours with the salesman and it was from start to finish an A plus experience. He was patient, informative, helpful, and just went above & beyond to make the purchase of their first mountain bikes memorable. We were able to ride different bikes for comparison which was great. The assembly team worked quickly and my sons have been riding every day since pick up. I can’t thank you all enough!

Knowledable, friendly staff. Good quality products, new and used

Great staff, knowledgeable, accommodating, and quality products.

It is always a pleaser to do business with Mystic Cycle Centre. No matter how big or small my request for services happen to be I can always expect a perfect outcome.

We were only in the area for a short time on vacation and they were able to fit us right in same day and get the brakes fixed so we could enjoy the bike for the week

Fantastic experience with the guys on Monday! They took good care of us, checking 2 bikes and servicing them.

Great knowledge and service

I came in to pick-up a rack for use with my pickup. The store was busy (congrats) but the product was ready when I arrived. I also asked for 2 new inner tubes for my bikes and the team behind the busy service area was all of it for me. Thanks. I used to cycle a bunch when I was younger and my partner and I are beginning to take our bikes with us when we travel for some exercise and sightseeing when we travel. See you soon - if this works out maybe a couple new bikes!!!

Great tire change service today!

Very nice store associated when we visited

Excellent services… repairs.

Employees are very pleasant and product knowledgeable

Everything--it's the tops!

Love bikes and am happy to support my local bike shop! And it’s an experience for my kids, especially when it comes to getting a new bike. And a great opportunity to swap the old bike for a new one!
Aloha,
Jeff Last name removed

The staff is knowable, friendly and courteous.

Great personalized service. Very knowledgeable staff. Overall a great experience. I’ll be back!

The mechanic did a fantastic job troubleshooting my DI2 shifting system. I also appreciated the inspection he did of my bicycle crank and informing me of the crack in it. Also getting it replaced as part of the voluntary recall was most welcome. I am very happy with the services I received from Mystic Cycle. I would recommend them to anyone requiring bike services.

Very impressed with your service. From the moment I walked in I was greeted by Megan who helped me in choosing my new bike, and had my trade-in evaluated.I love my new E-bike!

Great friendly service.

Great service. Friendly team.

Fast service good job reasonable price five stars

Super nice and accommodating!