Customer Testimonials

Great products and very helpful, friendly staff

You got me out of a jam and werer respectful

The helpful staff that work there

All of the staff there is very friendly and knowledgeable

Walked in with an old Motobecane bike I picked up at the Stonington transfer station on Greenhaven road. The tires were flat, and the valves required an adapter. ( i haven't cycled in over 20 years, so I'm kinda not up on this new stuff).Chris, the technician, was a great help. Actually everyone there were knowledgeable and friendly. Chris re pressurized the tires, checked the shifting mechanisms, chain for stretch, etc. Set me up with an adapter for the valve.
The cycle turned out to be pretty puff, it is the "Cafe Noir" model, 27 speed, circa early 2000's.
Thanks again for the help....good experience

Everyone there is absolutely awesome 👍👍👍Great service , very accommodating , and friendly. Treat you like family.

Some of the nicest people I have ever met. Extremely knowledgeable and helpful, I appreciate all your help and service!

They have excellent customer service!

I dealt with Cesar via phone and he was phenomenal. He spent quite a while on the phone with me and went out of his way to find the right part for me. Fantastic service and great guy.

Very knowledgeable service people (Caesar helped me when I came in). Also friendly and helpful. If you don't have the product, you'll try to order it. This particular order came in very quickly.

Ceasar was incredably helpful. Took the time to answer my questions and show me products. It was the best customer service that I've seen anywhere for years!

The knowledge and attitude of your stafff. Excellent!!!

Entire staff is very helpful and well informed. Always a great experience.

staff is friendly, helpful and knowledgeable = Michael and Chris

Nice , knowledgeable people

Very helpful ..set me right up on the app an also dialed the bike in to my weight. Answered all my questions. Very happy

The employees are always extremely helpful and very pleasant.

The two people that I dealt with knew what they were doing and were very / appropriately informative about my current issue and about my next bike!

Chris, the mechanic, not the owner, took care of me right away and completed the work quickly while I waited. Good stuff.

Clear guidance, didn’t try to upsell any unnecessary products.

Great selection of products. Service is excellent and people who work there are always helpful and friendly

I had a wonderful experience with Caesar and appreciate all the help and advice he gave me. I had a great ride today in Westbrook along the shoreline because of him.

Thank you

Super nice, fixed up our bike better than new

Very friendly & knowledgeable. Definitely coming back!

Ryan was informed, pleasant, and patient. A great experience for an older couple like us.

Great service and nice people just pricey

Ryan was a huge help in identifying the type of bike that was right for me.

Knowledgeable, courteous.

Service was friendly and accurate of the services needed.

The service was great.