- Phone: (860) 572-7433
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Customer Testimonials
Customer service is outstanding as they focus on what you need not what they think you need.
Always available to answer questions and make thoughtful recommendations.
The person who assisted me could not have been better!
The service is always outstanding
The service team effectively provides help and service as soon as they possibly can.
Knowledgeable staff. Thorough work. Great sales people! Thank you!
Just had a tune-up. Seems like they did a good job. Bike looked almost new. Haven't had a chance to ride it but will soon.
Great mechanics. Very helpful. Nice to support local business
Friendly and knowledgeable staff, great selection of bikes and gear. All anyone needs from a local bike shop is here.
Staff was friendly, informative, and didn’t rush us through the process.
Quick, knowledgeable, professional
Lots of inventory and super helpful friendly staff!
Friendly helpful staff.
Friendly,knowledgeable and quick
Excellent communications and service tuning up my bicycle. Love the sitting area with tea and coffee.
Quality repairs by skilled technicians and great customer service.
Everyone is very knowledgeable and enjoys what the do and it shows.
Ryann was amazing, competent yet no pressure to make sale, got it all (with the help of her ‘boys in the back’) get it all up to snuff. Very happy customers, always a pleasure to buy local.
Nice people who ride
Very competent and friendly.
Products are great, good pricing. The staff is amazing! Great people, knowledgable and the atmosphere is awesome!
Outstanding is all i can say, I wanted a bike to cruise around with my wife. I spoke Michael and had a great talk on the phone, next day went down and met Chris. we checked out the bike I was looking for, Michael went over everything with me, I went around the parking lot to ensure a proper fit. Ceaser helped me with accessories like lights and a kickstand. While checking out with Ceaser, Chris checked the bike in the service area one last time. Everything went super smooth and pleasant. I bought a Trek Dual Sport 3 Gen 5 and couldn't be happier with the bike, the transaction, and the overall experience with Mystic Cycle Centre. Great bunch of people to work with! Cheers guys
Exceptional service, knowledgeable , friendly and very helpful staff. I highly recommend MCC!
Everything
Quality Service and friendly customer service
Haven't been back in a while and they treated me like I've been there forever was great awesome customer service extremely happy with the recommendations I was in looking for a saddle got a great one super stoked 💯💯💯
I was on a ride in the area and had a flat tire. Stopped in and they took care of my tire and some quick service on my bike. Couldn't find better service anywhere.
Great friendly service and fantastic inventory.
Great people working there. Michael was very helpful and very knowledgeable. We walked in with a broken bike and out with it fixed.
Great customer service. Very quick response.
Great people!