- Phone: (860) 572-7433
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Customer Testimonials
Excellent bike mechanics and friendly staff!
Service was great as usual.
Meg was awesome in providing help,with. Bike for my Grandson Finn. Also the staff service the new bike and got it all set for riding. Finn loved ringing the bell
staff is awesome and helped me when I had a problem and was far from home. Reasonable pricing and friendly service. Thank you.
Had a great experience purchasing my new e-bike and car carrier. The staff was knowledgeable and very friendly.
Overall best ever!!
Great service by the entire team. Chris was very helpful and helping me pick out a saddle.
Friendly and knowledgeable staff
I really appreciated the loaner for my travel that you were able to make happen at the last minute. Face it, things go haywire at the most inopportune times - that's a fact of life that we all have to shoulder. But, it says a lot in regards to your commitment to your customers, that you make the extra effort minimize the customer's hassle so that we can still enjoy our biking experience.
Meagan went the extra mile to accommodate a gift certificate!! Always a wonderful place to visit!!
Huge selection. Friendly and very accommodating employees.
Friendly staff, decent product selection, quick maintenance service/
Great service. Thanks
Above and beyond fantastic service.
goog peple hepful!
Nice and knowledgeable staff, great selection of products.
Always a great selection!! Help to always available!!
Friendly staff that is knowledgeable
Great people, great products, and a nice location! Highly recommended!
Very professional customer service in all areas throughout the entire process.
Always friendly
Friendly and knowledgeable help along with timely walk-in service..
Who could ask for more?
Staff was very helpful
Clean nice store. Super knowledgeable and friendly service. Good value on used bikes.
Very attentive and polite employees.
Caesar was incredibly helpful and patient with my children. He listened to my concerns and made sure we ended up with the best bike for my son; we’ll be back when my daughter’s ready for an upgrade.
They know me and my bike. I feel like I get better service with that established relationship.
The people who worked at Mystic were excellent.
That you’re local, have a great service staff, and good hours. Wish there were a few less premium options - that there’s no road saddles

very helpful associate finding proper clips for my new bike shoes. will return for future cycling needs