Customer Testimonials

Staff is very friendly and knowledgeable

Very quick and the service technician was extremely thorough in making sure that the repair was done correctly and thoroughly.

Selection of products but more importantly knowledgeable staff who take the time to help and explain

Great service, helpful sales people who take the time to help, great inventory.

The whole team is outstanding in their knowledge of the products , I get greeted by name , and solutions are offered
Ali , & Chris YOU have built a great community business
I secretly LOVE movie night at the United

Good pricing and quick accurate service

Very helpful staff

The customer service is always excellent. The staff is very knowledgeable.

Caesar was very helpful and attentive. Nice selection of bikes.

Staff was friendly and helpful
Store very clean and wide product selection

Fast. Great service.

Professional, speedy and patient. Got me ready for my 70.3 Ironman by helping troubleshoot some issues with my bike. Turned around a solution in 24 hours. Best bike shop around!

Guy attending to me was great. Very informative.

Personalization

I was impressed with how quickly I was greeted and served. Also everyone had a happy disposition, so getting a new part and installing it was easy and it made for a nice experience. Two thumbs up!

I called that morning and Chris was able to get me right in.

Michael found an issue that was hidden by the bar tape. He conferred with the other staff members and they all agreed that it wasn’t a serious issue. He communicated that to me which I really appreciated.

Great Products at good prices and all the people that work there are very knowledgeable, helpful and friendly.

Personal service

Always a pleasure to visit the shop.

Shop help is unparalleled. Technically savvy yet able to explain anything mechanical or operational very well.

Great service. Extremely knowledgeable people at the shop.

the customer service is very good. The staff are knowledgeable.

Great service

Exception service and attitude from the entire staff.

Excellent and friendly service people. Quick change of a flat tire on a busy Saturday enabled me to get my Sunday morning ride in.

Welcoming, knowledgeable and great service

Thanks so much for the prompt attention that Jackson gave to repairing my derailleur

Friendly people! Quick service and repair

Awesome customer service

Best darn lbs in Mystic for my whole life