- Phone: (860) 572-7433
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Customer Testimonials
Walk up service to repair a flat was unexpected and service technician was excellent!
Courteous and knowledgeable staff, well stocked, and attractive space with many bikes to choose from. I also like the vintage bikes hanging from the ceiling.
I've had a great experience. I love my new Santa Cruz Hightower! Ryann and everyone else that helped me is amazing and very knowledgeable. Any question I had was answered. I felt super comfortable. A wonderful local shop!
Very good selection of products with prices comparable to the web. Friendly, knowledgeable, no pressure sales person.
Loved the selection and really loved the customer service. Thank you Ryan!
Came in for bike work and they were extremely helpful and extremely friendly!
Great friendly service’
Good answers to my maintenance questions!
A local bike shop feel for a mail order shop.
Superior customer service
Exceptional staff and service.
Always the best service , just a great team at Mystic Cycle
The help and courtesy of the staff.
Bike rode well. First name removed d
Knowledgeable, Friendly, and cycling enthusiasts through and through! This is the place to be…. It’s where all the cool people are going! Highly recommended 😉
Excellent service by Michael- patient with questions; knowledgeable about products; took care of installation efficiently.
Gentlemen very professional and helpful. Answered all my questions. Made adjustments to my bike immediately. Thank you for everything
Great price on the santa cruz I bought. Arrived packaged safely and securely. Very happy.
The staff at Mystic Cucle center is great - friendly, knowledgeable and patient. They will help you make the right choice on your next bike. Highly recommended!
High end products and friendly customer service. Nice location and very neat clean store
You have good products and a friendly staff.
Chris was amazing! He really cares and took the time to check out my bike before I took it home to make sure all was a-ok!
Thanks for a great buying experience!
Great staff very friendly and helpful
I like the way you are treated as a customer there!
They are great products
Very friendly and helpful
Very friendly and helpful team members. Trevor (?) was very thorough fixing issue with shifting. Chris Perez very helpful discussing new gearing options.
Came in for a simple repair, but assumed I would need to drop off the bike. Chris, (I think). Took care of me as I waited took about 15 minutes and I was on my way.
Helpful and knowledgeable people. Great product selection.
A solid local bike shop, with most of what you need, and good mechanics. My only complaint is that a lot of time when I'd like to go in, you're not open. But I also trust that if there was enough business to justify it, you'd be open, so it's probably just me.