- Phone: (860) 572-7433
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Customer Testimonials
Great service and convenient location
All of your folks are personable and knowledgeable about the products...and efficient in doing repairs!
Very professional , very caring,
Excellent customer service. I made several calls regarding my order and each time I was treated with professionalism.
Fast delivery and care in packing.
If you’re ordering online this is the business no fears or worries.
Great service, thank you.
Young lady that helped us on Saturday morning was fantastic! Informative, warm, super helpful.
Friendly and knowledgable staff.
Lots of high-quality products, extremely good maintenance and repair technicians, young and enthusiastic, employees and owners. Very attentive staff.
Brands I like; friendly/knowledgable people, great facilities
Great and knowledgeable staff …good products! Been buying bikes there for 30+years.
Great quality, immediate service, experienced friendly staff, reasonable cost
The staff at Mystic Cycle is amazing. Turn around for repairs is outstanding.
The salesperson was great ! Got just what I was looking for - and it was my size and on sale !
Great chstomer service. Friendly staff.
Visited story for potential warranty issues with my Orbea Rise. Staff quickly diagnosed the issue, which wasn’t warranty, provided great guidance on the fix.
Always helpful and go out of their way on servicing your bike.
You carry good quality products & staff is knowledgeable. Staff always very helpful
Staff is very professional & helpful.
Customer service, honesty, efficiency, many options to outfit my bike and to try an electric bike?
Staff is very friendly and knowledgeable
Very quick and the service technician was extremely thorough in making sure that the repair was done correctly and thoroughly.
Selection of products but more importantly knowledgeable staff who take the time to help and explain
Great service, helpful sales people who take the time to help, great inventory.
The whole team is outstanding in their knowledge of the products , I get greeted by name , and solutions are offered
Ali , & Chris YOU have built a great community business
I secretly LOVE movie night at the United
Good pricing and quick accurate service
Very helpful staff
The customer service is always excellent. The staff is very knowledgeable.
Caesar was very helpful and attentive. Nice selection of bikes.
Staff was friendly and helpful
Store very clean and wide product selection

I called to ask for advice on which tires and tubes to purchase for my bike. The clerk was very helpful. He checked to make sure the items I needed were in stock and I was able to purchase over the phone and pick up the next day.