Customer Testimonials

Prompt, expert repair service and advice

Great customer service.

Ryan is an excellent salesperson. She is very helpful and very pleasant to work with. Buying the trike was an enjoyable experience.

I also had an excellent experience with the young woman who helped me when I picked up the trike. She was very knowledgeable and helped me to adjust to riding my new “toy”.

Friendly service

Good and prompt service by nice folks.

Fantastoc service and diligent follow-up to ensure the small part i needed was procured and made available to me. I can highly recommend the staff at Mystic Cycle Center. Grateful to have such a shop close by.

knowledgeable friendly staff, great selection of bike gear.

very friendly and knowledgeable staff

Terrific, energetics and extremely helpful young employees. Always a pleasure to visit the shop.

The staff was super-helpful in researching a new dropper post for my Tallboy!

This is the second bike I’ve bought from mystic cycle center and I couldn’t be happier. Quality bikes and parts for a fair price and friendly and knowledgeable staff.

Great service

All are good

Both Sam and Jackson were great in helping me with when I brought in my elliptigo for a tune up. They were very friendly and knowledgable. I will certainly continue to use Mystic Cycle Centre for all my biking needs and will happily refer when anyone asks for a suggestion.
Thank you!!

The Associate working was extremely helpful.

Fair pricing, and fast, friendly and knowledgeable service!

Tech was knowledgeable and helpful. Bike was much better after tune up.

Mystic cycle is a fantastic bike shop. When you purchase a bike there, you become a client for life. They know your name, they know you're bike, and they do everything to make using and maintaining your bike as easy as possible. I highly recommend mystic cycle..

The employees are very kind, knowledgeable, and do a great job with repairs.

I recently bought a pair of Bontrager cycling shoes and a pair of Shimano 105 SPD-SL pedals at MCC.

I was very happy with the service. I was hoping to go to a place (I drove from Essex CT) where I could get a full service experience to buy shoes from a real store, instead of the internet. I got that. Ryan was very helpful and gave me loads of time trying to get it right for me. My new shoes are good so far. I have only taken two rides.

What I want to say is all your staff were soooo friendly. It was a nice place to visit and shop. I spent a couple of hours in your shop over two weekends and I don't think I ever saw anyone looking at their cell phones and being disinterested in helping. It was very notable. It really added to the experience. Many of the young staff asked me how my day was going, and made polite conversation. It sort of surprised me. It was great. What a great crew you have there.

What I like is that your team knows bicycles.

What i don't like is standing around waiting to be served, when some employees are idle.

Friendly, helpful staff, always ready to rescue me when I have a problem with my bike.

Everyone is fantastic and eager to help and very pleasant

Thank you very much for allowing me to swap a helmet that I bought about four months ago. That was the wrong size. Thank you.

Excellent service by nice people

I had a bike shipped to Switzerland, not a simple request. Joe was extremely helpful and followed through with every detail. Very courteous and knowledgeable. I greatly appreciated how he turned a complicated need into what seemed like a simple process. He is to be commended!

Knowledgeable, friendly staff. Good selection of products to meet my cycling needs. Shop staff that live, ride, and care about the local cycling community.

Very helpful chap who replaced my broken mirror.

Thank you for your quick and professional work, my bike is now working perfectly again!

friendly and quick