- Phone: (860) 572-7433
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Customer Testimonials
They did a nice job at a fair price
Friendly knowledgeable staff
Very knowledgeable
Quick service, quality staff
Friendly, knowledgeable
Technician explained everything to me and answered all my questions. Everyone there was very nice. Smiling said hello. Very good store
Friendly service
Even on a part that had to be ordered special, the turnaround was surprisingly good and the personal, hand-written note and stickers was a really nice addition. Definitely put you all on my map for when my local shop doesn't have what I need! Thank you.
Wonderful - best ever cycle center
The team worked together to solve my issues with the Garmin trainer and my bike wheel. Took the time to get everything set up before I left.
The technician/ front desk knew his job well. Informative and helpful. He located everything that was needed.
Great friendly people who very knowledgeable. My go to shop
Exceptional staff service including knowledge, friendliness, and customer care,
I now live in MA and I will still travel to MCC for all my cycling needs.
Friendly and knowledgeable customer service, provided in a timely manner. Thanks!
They were very helpful and nice
You are very knowledgeable and clear in your recommendations, and you delivered the tuneup/repair to my bike on time and within the initial estimate. Also the mechanic’s notes were great!
Thank you for assisting me with a flat tire. The employees have always been courteous, friendly and informative. Such a useful local business.
Trek bikes are great quality and value. The staff is professional and very helpful.
Friendly and responsive.
The products that they carry i are excellent. And everyone that works there is excellent.
An hour and a half after I dropped off my walker with failing brakes, I was called that it was ready. Staff took the walker from my trunk and returned it to the same space and I never left my car. I call that excellent service! Thank you. Name removed
Great service very helpful
The staff here understands that not everyone races their bike. They make good product recommendations. They explain their repairs and will spend as much time as necessary to understand every aspect of new bike purchases. Above and beyond, they are all very friendly - best bike shop experience I've ever had.
SERVICE!! Good people. Knowledge
Always super excited when I get to go to mystic cycle center! Staff is super knowledgeable and friendly, quick to help get you out there peddling and having fun. Couldn’t recommend a better place for all your cycling needs!
Very friendly and provide great customer service.
Great customer service, knowledgeable staff
The service was exceptional. Elaine was very helpful and provided me with immediate and fast assistance.
Your service is outstanding