- Phone: (860) 572-7433
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Customer Testimonials
Very friendly and helpful! Able to squeeze us in right away too. I highly recommend.
Fantastic bike store! I started my project to get a bike rack that did not shift while driving in the spring. Joseph Romanelli gave excellent help and advice and explained the hitch which I then got at a local garage near where I live and returned to Mystic to buy the Thule rack for two. Ryan and Michael helped me with the install and I am ready to use the rack. Great stuff! Thank you Joe, Ryan and Michael!
Very helpful and nice staff, great selection.
Great customer service.
Helpful knowledgeable staff
Good selection and staff service. Little pricey
Efficient and top notch.
Very friendly and knowledgeable service! And responsive!
Friendly prompt service. Will to talk and answer my questions.
Thanks!
Friendly. Andrew. Thumbs up.
Close by and Joe takes care of me
Very knowledgeable sales person
Love the fast while you wait service. Great business!
Quick service and the staff member who helped me was very knowledgeable and friendly. It was a great service experience.
Cheap and fast!
very friendly; good size inventory of clothes and equipment
High quality and great service! Very helpful with getting my daughter her first bike!
Great team! Always helpful!
Front desk help was great. Shepherded me around the store to find all the goodies I needed.
Friendly knowledgeable service and advice.
Very helpful and knowledgeable staff!
As soon as I stepped inside, I was embraced with a sense of familiarity, as if I were part of the family seeking assistance with the refurbishment of my beloved Santa Fe Mountain bike. The team at Mystic Cycle works genuinely and visibly cares about their customers' needs
Staff was extremely friendly and helpful. Got my kid’s bike on a stand right away and fixed the problem on the spot. Thanks for a job well done.
Thumbs up for being able to schedule a service date, drop off the bike on such date, and ready for pick-up by COB. Did not miss a day of training.
That’s how a bike service shop should operate.
It was a Friday morning, the shop was busy, and I was immediately approached by a female sales associate asking me if I needed help. And I did need help. I had no idea which tire pump I needed for the valves on my bike tires. She directed me to the pump I needed (works fantastically). I also asked about a new helmet. She showed me the sale helmets and answered all my questions as I hadn’t bought a new helmet in many years. Overall a great experience! I’ll be back for any future bike needs!!
Ryann is the best! I noticed that she took the time to write down my daughters name and that it was your birthday in the customer notes. Great communication and solid business systems will always bring me back.
The staff is incredibly friendly and knowledgeable
Very good service and courtesy.
Friendly and quick service
Sales people checked in but were not pushy.