- Phone: (860) 572-7433
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Customer Testimonials
Great staff, very knowledgeable.
Can’t say enough about how positive I feel about this bike shop. I’ve been with them now for 20 years, through many staff and ownership changes and they remain outstanding in terms of competence, timeliness, and friendliness.
They will ALWAYS do their best to find the right bike for you and keep you on the road with it.
GREAT service, and I mean GREAT service. I purchased my Trek Domane here almost a year ago. I brought it in for a tune-up in February and they were really great - quick, efficient, courteous and helpful. When the derailleur misbehaved a few months later, I returned. And the really kind woman fixed it on the spot, free of charge.
Yes, things are pricey at Mystic Cycle, but the folks who run the place treat their workers really well, with incentives etc., and that makes for a reliable group of returning bike mechanics who not only know what they are doing but who do it happily, cheerfully, and well. THAT kind of service is well worth a few extra dollars.
service was exceptional, and quick.
Very helpful and friendly staff.
EVERYONE at the shop is so friendly and helpful.. they’re knowledgeable and go the extra mile!
I love talking with them … finding out new places to ride … they love their jobs!
Thought, expertise and skill goes into every repair, modification or tune up I have ever gotten
Thanks to ALL !
Staff is very helpful. They go above and beyond every time.
Friendly help and advice
Great and very friendly service!
Awesome guys. The girl who served me was very kind.
I do recommend your bike shop.
Good service. Friendly. No problems with repairs. Good bicycle stock. Decent amount of accessories.
Friendly helpful staff
First time in since 2019 and we loved seeing all the new bikes and accessories. Bought a child's bike. Sales girl was GREAT! Very informative and helpful. Look forward to going back.
All the employees are knowledgeable and helpful.
Nice, friendly folks, great location, good selection!
Excellent staff.
Fast personable service
very friendly and accommodating staff
Very helpful and knowledgeable staff.
Simple order placement, good communication, easy pick-up.
Knowledgeable & super friendly staff!
Amazing service. Mehh cU antics are very knowledgeable and willing to help. Love this place!
Great selection and knowledgeable, friendly staff who are not at all pushy. I took my first ride on my new mountain bike today, and it was fantastic!
Everything!
I love my new bike!
The technician serviced my bike more quickly than I expected. Excellent service.
You were good to your word. I was taken care of just as promised. You have a good reputation 'around town', which is why I came to you, and I see your reputation is deserved. Dont change anything.
Excellent service and quality of offerings.
Michael was terrific!
The knowledge of your staff (your products and services are great, too.)