- Phone: (860) 572-7433
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Customer Testimonials
I've been having problems with the shifting on my Santa Cruz Heckler E bike. Brought it back well beyond the initial warranty period and the mechanic went thru the shift mechanism free of charge!!! Also replaced a worn out chain. THX!!!!!!!!!
They are all knowledgeable, courteous, fun to interact with. They pay attention to the customer right away and don't keep anyone waiting.
Friendly and quickly available customer service.
Thanks.
You had the product I was looking for when no one else did. You work cordial when taking my order over the phone an expeditious when packing and shipping my product. Too bad I'm in Florida and you're in Connecticut or I would come in and visit your store.
Staff was friendly and knowledgeable. They carry a great variety of quality products.
Your customer service is great!
Problem/ repair done quickly and politely
The staff is friendly and knowledgeable.
Jackson was wonderful to work with on my build and I really could not be happier with my experience with him and the rest of the folks at the shop!
friendly and efficient.
Friendly helpful caring service.
Great and friendly service.
Great service, knowledgeable staff, above and beyond in helping customers.
Perfect service, fast efficient and priced right!
This is a great, knowledgeable staff with great customer service skills. I love working with everyone in the shop.
fast, cordial, just really good service
Very helpful and friendly!
Friendly, postive and knowledgeable
Accommodating customer service, very knowledgeable, attentive. Stand alone single store, NOT a big box store. Quaility products and awesome store/showroom. Highly recommend Mystic Cycle Centre!
Your staff is knowledgeable, helpful and friendly.
The staff was very friendly and knowledgable.
The girls helping us were awesome! We had some issues with a gift card and they happily worked through it. Very pleasant knowledgable and helpful!
Customer service
The fast service i waited about an hour they had me on my way
Bike service was ready when promised, and it was a fair price for the work done. Staff was friendly and competent. Well done. First name removed
Great selection of bikes AND accessories.
Sam is the absolute best mechanic in the area.
Friendly people, willingness to help. Good product selection.
Great service very quick getting my tire fixed

The bike Tech. Are very helpful.