- Phone: (860) 572-7433
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Customer Testimonials
Helpful employees and a good selection
Friendly staff. Gave my son a sticker. Helped with issues with the bike that I hadn’t noticed. Great folks in there.
Awesome products, awesome people!
Friendly, knowledgeable, helpful staff.
Everyone was helpful.
Excellent customer service, thanks for going the extra mile to make sure that the customer is happy.
Great service, helpful and friendly.
Everything, but most of all the employees!!!!
Great service and a very good selection of bicycles.
Removed old bike pedals that had "frozen" in place due to dissimilar metals (crank arms and pedal threads). Installed new pedals. Work done promptly while we waited in the shop. Charged minimal amount for their services. Friendly and knowledgeable staff.
Everything. Service center part of the store was fantastic! Those guys really took care of me nicely.
My brother and I love the store and do most of our bicycle business there. Most times, we come with our “problems”. However, the staff is always positive and problem solving, resulting in a good job and good experience. Keep up the good work, First name removed K.
I'm a new customer. Thus far am delighted with my Easy Fold bike rack. I've had it for all of two days but so far love the ease of use. Joe was very helpful in explaining how it works. A seriously great product!
Thank you!
First name removed
friendly, patient, knowledgeable
I love the genuine kindness I receive from all of you when I go in. So knowledgeable and helpful.
Customer service was outstanding!
Mystic Cycle Center is always helpful and kind. They are experts, provide honest advice and follow-up and are great communicators. I highly recommend them to all cycling enthusiasts.
Friendly and timely service.
Great knowledgeable and friendly staff!
Very responsive to my need to move up time to fix bike
Safety when testing bikes, great customer service
Very help full
Friendly and knowledgeable
Had product I needed and it was obscure. Friendly and helpful staff.. thank you.
Quick and friendly service, and I found exactly what I needed
Everyone is always very friendly and helpful!
Excellent service and exceptional products. Very helpful and knowledgeable team.
I had my bike cleaned, new tires and a tune up and it was done quickly. Drop off was easy and my bike looks brand new-
Customer service was awesome! Even tho we were working on a 20+ year old Rockhopper and equally old obsolete shock efforts were made to fix the problem. When parts were unavailable Jackson advised of a workable alternative. Communication was great. Thank you!!!
Definitely awesome service!!
So friendly and knowledgeable !
Bought my Specialized bike from you a couple years ago. I love the bike!