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Customer Testimonials
Great customer service!
The bike shifts like a dream!!! The group set is just wonderful!! The staff really took their time with my bike. They even found an issue with my tires and replaced them under warranty. I couldn’t be happier with the service!!
Great products, attentive, kind staff.
Variety
Affordability
Service writer was very pleasant and extremely knowledgeable.
Mystic had just what we were looking for as far as size and build level. Very helpful people and super responsive setting up a pick up time. we were driving some distance so this was really helpful. When we got there everything was ready. The crew set up the suspension etc and we were on our way. Definitely worth the drive.
Thank You Ken and Gail C
Quick personalized service!
Friendly, accommodating, helpful and knowledgeable staff.
Joe was excellent.
Excellent sales person
very good service
Fantastic selection! Despite being dirt poor this is a wonderful place to browse the latest in bicyclist technology, safety equipment and trends. Your team of techs regularly goes above and beyond to repair my damaged inner tubes and wheels, with their sound suggestions and advice being worth the repair cost alone. Thank you for being such a helpful, exciting and prominent staple in the Mystic community...I genuinely wish there were more small businesses in town that would follow your lead!
efficient, helpful staff.
Staff is very knowledgeable and friendly. The inventory selection is extensive.
You have Keton IQ ENJOY SHOW ROOM CONDITION OF THE STORE
Knowledgable about all their products and great customer service.
Very knowledgeable and personable staff. Couldn't be happier with their service.
Always have what we need. Friendly staff
Location and very accessible, friendly staff.
Great inventory, many mchoices
Pleasant salespeople, knowledgeable
Prompt, expert repair service and advice
Great customer service.
Ryan is an excellent salesperson. She is very helpful and very pleasant to work with. Buying the trike was an enjoyable experience.
I also had an excellent experience with the young woman who helped me when I picked up the trike. She was very knowledgeable and helped me to adjust to riding my new “toy”.
Friendly service
Good and prompt service by nice folks.
Fantastoc service and diligent follow-up to ensure the small part i needed was procured and made available to me. I can highly recommend the staff at Mystic Cycle Center. Grateful to have such a shop close by.
knowledgeable friendly staff, great selection of bike gear.
very friendly and knowledgeable staff
Terrific, energetics and extremely helpful young employees. Always a pleasure to visit the shop.

Knowledge of products and service.