- Phone: (860) 572-7433
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Customer Testimonials
The girls helping us were awesome! We had some issues with a gift card and they happily worked through it. Very pleasant knowledgable and helpful!
Customer service
The fast service i waited about an hour they had me on my way
Bike service was ready when promised, and it was a fair price for the work done. Staff was friendly and competent. Well done. First name removed
Great selection of bikes AND accessories.
Sam is the absolute best mechanic in the area.
Friendly people, willingness to help. Good product selection.
Great service very quick getting my tire fixed
Convenient to my location.
Mystic Cycle center was great. They outfitted my Jeep\ with an e-Bike carrier and performed and explained the installation and operating procedures. Thanks!!!
Attentive, professional service staff.
Always good. Great friendly staff
Your Staff, ALL of them were exceptional!
Your cost of service was beyond the lowest price I was offered by other cycle centers. I would have gladly have paid double… ONLY because of your staff.
Not that it means much, but you have a customer for LIFE!
I’ve told everyone about the EXCEPTIONAL service you gave me, and will continue to do so until my last dying ride!
Great staff, great products--always an exceptional experience!
The bike brands
The attentive staff
The energy
Very nice shop and product selection. Very nice personnel. Cheerful atmosphere.
We were on vacation from NY and my wife’s bike needed an adjustment. We stopped in and they looked at it right away. Five minutes later the adjustments were made and we were on our way. Great staff!!
Warranty is great, 30, 60 and 90 day free tune-up is very generous!
They are THe best!!
I can in to look for four things for my bike, and you had them all … and then I added a great shirt!
Products are always well-stocked. Staff is very helpful and friendly. Never have felt pressured to make a purchase. The shoe measuring/sizing experience exceeded my expectations. It was extremely personalized and I felt confident in the pair of road shoes I selected.
Very helpful and friendly staff. Going so far as setting up my bike rack onto my car was very appreciated!
friendly and helpful staff. Good selection.
Helpful and efficient
They are attentive to your needs. They listen to you and answer any questions you may have. Joe did an excellent job in getting my bike properly set up, focusing on the best possible solution to assure best comfort and equipment to get the highest level of satisfaction. I highly recommend Mystic Cycle for any and all of your biking needs.
Friendly and informative.
How knowledgeable the staff is .
I am a 65 year old new cyclist. Clearly, at least to me, my objectives and needs are very different than many younger and more adventurous riders.
I share that because I was treated SO much better at MCC than any other bike shop I’ve been to. I saw first hand how they treat people by who they are & what they want, not like some other shops I’ve been to who either look down their nose at the old guy, or try to shame you into more than you need.
Not only will I now make this my cycling resource of choice, I am already spreading to word to peers, kids, neighbors, and so on.
A+ experience.
Sales people checked in but were not pushy.
The staff was very friendly and knowledgable.