Customer Testimonials

Wide variety of products. Excellent service.

Your employees are all very knowledgeable and extremely helpful

The service was excellent. My son bent the back forks on his bike and they fixed and went through the bike to make sure the bike was safe to ride.

Everyone has always been so friendly when I've come in and the two times I've needed my bike serviced it's been very fast.

Excellent product selection and exceptional service! Shout out to Caesar, who provided above-and-beyond attention, helping our four-year-old grandson pick his first bike. He sat on the floor talking to him, making the experience so personal!

Quick and easy to schedule service. Got same-day flat tire fix. Very approachable service team.

Great selection of bikes clothing.

Wonderfully friendly staff!👍🏻🤗

I have used a bike shop in Westerly for years, but because of the excellent customer support and service, I will be using Mystic Cycle from now on for all my cycling needs. Chris was extremely helpful, and the turnaround time was significantly faster than expected. I would highly recommend Mystic Cycle to my friends and family.

Everything seems well-curated and of excellent wuality. Services have been wonderful!

Employees were nice, helpful, and enthusiastic about their job and explained things in terms I could understand

Staff was very helpful -- didn't try to upsell me.

Staff was very nice to my grandchildren

Service was excellent! Caesar was wonderful and very helpful and knowledgeable!

Ceaser helped me find the right bike for my physical limitations . The guys did a final inspection and mounted some accessories for me while I waited. They were very helpful with some riding tips as it’s been a while for me.

I got the bike I wanted with no hassle.

Very knowledgeable, relaxed, no high pressure sales!

Inclusive of everything! Great, friendly staff!

Very knowledgeable staff. Met expectations and clear communication. Reasonable price

The mechanics are incredible and easy to work with.

Every aspect of my transaction was perfect!

Your service is outstanding. The personnel thoroughly explained the work on my bike, both before the start of service and when I picked it up. It was completed on the date quoted at the beginning of the schedule.
And you provided a strap to get me home, since I forgot my own straps.
I have never had an issue over the years with your shop, and will sorely miss it when I relocate to San Antonio.

kind and honest and streight forward

Top level service. Quality brands.

Very helpful staff. Bikes are of great quality. Always seem up to date with recent trends and technology.

The mechanics are great -- friendly, knowledgeable, and accommodating. You can bring a problem to them and they'll give you an honest evaluation and options.

I was approached by a very sweet sales woman and had expressed my disappointment on the size selectionf for men's road shorts. She immediately went into the back and came out with the size I needed. Yeah-happy customer!

Great attitudes. Visibility to service diagnostic area a plus

Friendly and good service.

Friendly, knowledgeable service and employees were very helpful. Thanks for the great customer service!