Customer Testimonials

Helpful friendly service. You all go above and beyond. The whole place feels like home.

Friendly and helpful always !

Very friendly and competent workforce.

We had a fantastic experience at Mystic Cycle Center. The staff was absolutely amazing—so friendly, knowledgeable, and patient throughout the entire process. They took the time to help us find the perfect bikes for my daughters, making sure everything was properly fitted and adjusted. The quality and value were outstanding. We couldn’t be happier and will absolutely recommend this shop to anyone looking for a bike!

Welcoming and knowledgeable staff

Mike took the time not only solve my problem but saved me a lot of money in the process!

People, service, customer service.

The service and friendlywelcome, I had a problem with my bike on vacation on Cape Cod and 2 bike shops didn't have the time of day to even try to look at a gummy gear in Hub. Your guys fixed it i. 10 minutes. Thanks!!!

Thanks for ordering and fitting my roof rack and hullavator at a busy time of year. Everyone was very helpful and friendly

Very professional and knowledgeable with bicycle mechanics.. When I picked up my bike the young man (sorry I do not know his name) offered to help me load the bike into my suv.

I am 82 years old and cannot lift an 68 pound ebike.

My bike came back from a level 1 service in excellent condition and very clean.

I would recommend Mystic Cycle for their excellent service

Ray Last name removed

I was shopping for a first bike for my 4 year old grandson. Everyone was courteous and very helpfull. My grandson had a wonderful experience and everyone made his birthday extra special. Thanks to all. Name removed

I walked in only needing new pedals. They adjusted my bike shoes with the clip and fast convenient and very friendly.

Exceptional customer service

Knowledgeable + Friendly

Staff was great. Especially Jackson.

Extremely helpful! Spreading knowledge so self repair is an option while out on a ride!

My family has been going to MCC since Rob and Rick opened it (is it a Dunkin Donuts now?) way back when!

Now I live an hour away and have other choices, but taking the ride to MCC is more than worth it!!!

Courteous. Considerate. Prompt. Professional.

Out of town from Texas and needed service quick. They came through BIG time. Great service and and friendly people! Highly recommend!

I like the expert advice the service reps have and the buy back policy. Thank you.

Wide variety of products. Excellent service.

Your employees are all very knowledgeable and extremely helpful

The service was excellent. My son bent the back forks on his bike and they fixed and went through the bike to make sure the bike was safe to ride.

Everyone has always been so friendly when I've come in and the two times I've needed my bike serviced it's been very fast.

Excellent product selection and exceptional service! Shout out to Caesar, who provided above-and-beyond attention, helping our four-year-old grandson pick his first bike. He sat on the floor talking to him, making the experience so personal!

Quick and easy to schedule service. Got same-day flat tire fix. Very approachable service team.

Great selection of bikes clothing.

Wonderfully friendly staff!👍🏻🤗

I have used a bike shop in Westerly for years, but because of the excellent customer support and service, I will be using Mystic Cycle from now on for all my cycling needs. Chris was extremely helpful, and the turnaround time was significantly faster than expected. I would highly recommend Mystic Cycle to my friends and family.

Everything seems well-curated and of excellent wuality. Services have been wonderful!

Employees were nice, helpful, and enthusiastic about their job and explained things in terms I could understand