Customer Testimonials

All the staff was great... Listened to what I was looking for to enhance my bike.... and helped me find it.

Service/tech on my bike was done the day I was told it would be.

Highly recommend Mystic Cycle!!

The BEST part of Mystic Cycle Center is SERVICE. I purchased an electric bicycle online since "Bluebird" happened to have an incredible half price sale one weekend. I had the bike shipped to Mystic Cycle Center to be assembled along with all sorts of silly gear like a front delivery basket and a dog basket on the back. They were WONDERFUL putting it together in no time flat. There is a super nice guy behind the counter that is very welcoming and he even opened the door for me once when he saw me ready to enter the store. Even though I felt like a heel not purchasing my bike from them, I am confident knowing they are so close to my home if I need my bike serviced. I would recommend Mystic Cycle Center to anyone looking to purchase or rent a bike as well. When my family visits me from California, my brother who is an avid cyclist rents their bikes for the week. There are no down sides to Mystic Cycle Center. They do it all!

Prompt, friendly ser3vice

Friendly, efficient, helpful. Caesar was great and took in an older but good Trek originally from MCC.

I am coming back today to have J assemble my vintage 1971 Peugot PX-10 and possibly my 91 Tom Kellogg Merlin

Great group of people always nice and helpful

The staff is extremely helpful. Always ready to answer questions and to help out. MCC is everything a bike shop should be

Love Trek products, your Mechanics are Great. Personable and very helpful, tough to find these days!

Extremely friendly and helpful staff

Employee was very polite, courteous and knowledgeable. Help dishonor purchase.

Knowledgeable, friendly, and willing to help staff (Michael). Brake cable was compromised and Mike was able to assess and replace within minutes! Thank you so much! -Matt

Friendly knowledgeable staff and name brand products.

Excellent service

Everyone is so helpful

Excellent service! Quick turnaround and very friendly knowledgeable staff.

Attentive sales person and went the extra mile to find a solution to a problem on my bike

All of the staff are super knowledgeable and extremely helpful. Helped me zero in on the best bike for my needs without pressure. And my pick-up was great as well. Gave me all the time I needed to learn about my bike and make sure it was properly sized for my height, etc. A special thank you to Michael and Caesar.

I really like dealing with Mystic Bike Shop. They are very reliable and prompt and always willing to go out of their way to help out. I couldn't get my bike to my house and then back to the shop but they were willing to deliver it and then pick it up. I can only speak highly about them. I recommened anyone needing a bike to go there.

Friendly, helpful, efficient

Thank you for for your help and for being so swift at repairs.

Parts were in stock and installed quickly

You are a good local bike shop! Your staff is very knowledgable and helpful, and you carry the range of products I’m interested in.

Great staff very helpful!

Quick friendly service and love the newsletters

Good selection of products and fantastic customer service. All team members are extremely friendly and helpful.

The costumer service overall. Great assistance in getting what we wanted.

The young man who worked on my bike really knows his stuff!

I rate a 10 because communication was on point during my bike buying process with your shop and Specialized. I got to know your staff a bit more, and was pleased to see how respectful and knowledgeable everyone was. The bike was assembled correctly, and before I knew it, I was out the door with my new bike. All of the staff are good listeners and friendly. I will recommend Mystic Cycle Center to all friends, family, and co workers.

Staff are wonderful

Customer service was impeccable, Cesar was very attentive to all needs and ensured that you chose the right fit bike. Customer service went above and beyond.

Great quality of products and Caesar provided amazing service with his friendliness and knowledge!