- Phone: (860) 572-7433
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Customer Testimonials
The young man at the cashier was very helpful!
Fair and transparent price
Friendly and knowledgeable staff!
I was only looking for a cheap repair part (spoke) and received top quality care.
Awesome service to my electric bike, which no one in the area of New London would even work on. Price was more than fair and the staff was on point.
Smiley friendly faces with quality and reasonably priced services
Helpful and efficient staff
Very reasonable repair costs
Great staff! So knowledgeable and so helpful without sales pressure. And super kind to our kids as we worked with them to find the right solutions.
The service team always tries to help you when you walk in with an issue.
I'm someone who is very punctual, organized and structured, and I was really appreciative of the way Mystic cycle center managed my appointment and the maintenance that was required of my bike. Not only that, but they're very, very friendly staff who make you feel welcomed and I will always return to get service on any bike that I own.
The customer service about my order was great and personal. Glad I chose this business to make my purchase
Great service and friendly staff, thank you
Love all the staff! Great bike mechanics! Jacob was so sweet and offered to help me get my bike into my car which I really appreciated.
Knowledgeable staff, attentive, and responsive. Store seems to have quality merchandise and excellent service.
Cycling advice, prompt service, helpful and friendly,
Great
Excellent array of products and super friendly knowledgeable staff.
Terrific service and friendly and efficient
Very friendly and present! Replaced my tire and tube immediately and quickly!
Mystic cycle center is always kind courteous and helpful with suggestions.
Always cheerful and friendly. I can also count on whoever I talk with to be knowledgeable or willing to find someone who is.
"Support your Local Bike Shop" is important -- but even more so when they're as good as Mystic Cycle. I'll keep coming back.
Michael was INCREDIBLY helpful! He explained everything and gave us service options. We will definitely recommend Mystic cycles.
Personable, knowledgeable and quick (also reasonable.)
Staff are friendly. Changes my tire so quickly. Was in and out. Very affordable.
Friendly and not intimidating
Jackson was very helpful in getting my old bike back up and running.
Awesome bike shop. Excellent Quality service!
So impressed with your bike shop and with Chris Palmer who showed us all the varieties of new bike improvements. We live in Vermont but we’ve already decided that when we upgrade both our road bikes and electric bikes we will be buying them at your store
Friendly fast service. Very helpful.
Everyone is very knowledgeable, can explain things in layman’s terms, very friendly and usually fix problems very quickly