Customer Testimonials

Good balance and cross references for all services and products. On time for scheduled service and responsive to emergencies.

Attention to the customer. Two employees in particular. Ryann(sp) and Chris. Ryann took an order to Thule items just before closing one evening. She was extremely helpful and knowledgeable. She kept me in the loop as to the order status and tried her best to have it delivered before Christmas. When the Thule Motion 3 rooftop cargo box arrived I went to pick it up. No way was it going to fit in my SUV. Chris was there while I was talking with Ryann and when I mentioned I had to get my trailer, Chris offered to deliver it in his minivan. Besides having to remove the rear seats, he also had to slide his driver's seat forward to allow the rear hatch to close. And since he's a big guy, I don't think he was terribly comfortable. Both employees are definitely keepers! And Mystic Cycle is my new go to place. Now if only you were an authorized Aventon dealer.... Name removed

Friendly knowledgable staff

Great people - very knowledgeable & great service!
We really like Trek & Specialized products.

Great selection and friendly staff

Great service, friendly people and knowledgeable staff

All the employees were personable, professional and accommodating to my biking needs.. I would recommend this business to anyone looking for bikes, etc. as well as maintenance schedules.

Variety of brands.

All work is completed as promised. Quality and knowledge of service team is exceptional. Mystic Cycle offers excellent products to the cycling community and is very attuned assuring an excellent experience.

Technician was honest, didn't try to upsell me on repairs. Worked to address the issue and made some suggestions that would save me money in the long run.

The staff was so kind and helpful!

Friendly, no pressure service. Received a hello and I walked in the door and near immediate assistance both times. Very fair prices.

Your employees are simply fabulous! I purchased my bike from you a few years ago. My bike is absolutely the number one thing that has helped me keep my sanity during a very difficult time. Every interaction I have had with your team has been outstanding. I know how to peddle...that's about it. Your team has kept my bike in excellent condition. They have held me by the hand as I begin my bike education...... all with humor and the utmost respect. A rare thing these days. Hats off to you for a truly amazing business!

Fantastic service! Jackson was friendly and knowledgeable. Highly recommend MC.

Knowledgable and friendly staff

That you’re local.

Amazing service and great people!

Friendly, helpful service. Good product selection.

friendly and helpful staff

Staff is very helpful and knowledgeable. Jackson was terrific.

Knowledgeable and friendly staff

The customer service team is the best always ready to help you and get you back on your bike.

Quick service. Very friendly, knowledgeable staff. Answered our questions. Suggested solutions.

I like everything about them including their knowledge and staff as a customer that has been going to them for over 30 years I would high recommend them to anyone with biking needs!

I loved the bicycle maintenance classes, they make me much more independent. More importantly though,you always seek to fit me with the bike that is best for my needs, not just the one you have on the floor. The periodic tune ups you offer keep the bike in top shape for my regular rides.
And while I'm at it, thank you for those nice cups of coffee when i visit.

Great selections and welcoming staff

Sales reps are very friendly, helpful, knowledgeable but not hard core pushing you into purchasing.

excellent service

Customer service is excellent, Chris and his team are very knowledgeable and their service is excellent.

We love working with Caesar! He’s so personable and helpful. Such a great employee and brand ambassador for Mystic Cycle Center!