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Guest Testimonials
Easy access.
The Parking Spot app was easy to use. There were times it could have used better clarity about the cost comparison between pre-pay and pay when returning. I did appreciate and used the 35% off offer for first time customers. That was a determining factor in me choosing The Parking Spot over competitors.
I like that its an easy process. You get in, park, get picked up and to the airport you go.
Very good service
Very professional and the service was impressive. Just one thing, have the drivers make sure passengers know the pickup is completely different from the drop off.
I waited almost an hour in the wrong location.
Convenient
Never disappoints
Always efficient with pickup and drop off at IAH.
The parking attendant on duty the day we returned could not have been more helpful! Please express our appreciation for his kindness and being so helpful when answering our questions.
The prices are great, Reshonda was pleasant to ride with, the services are always available as long as the airport is open, the bus seats are comfortable.
Quick pick up at airport, friendly drivers
Most of the drivers are great. Quick response.
Check in and check out were convenient and shuttle service airport the gentlemen was helpful and talkative. The gentleman when returning to parking garage could have cared less.
Convenience, efficiency and great customer service!
Friendly staff, shuttle is quick
It’s quick and the access to airport is great!
Easy to book. Quick shuttle.
Great service
Excellent pickup and drop off near car
We paid for premium covered but were directed to just covered parking, no premium services . We should receive a credit for the premium price we were charged. The driver of the van on our departure day was an unsafe and aggressive driver. I was actually tossed a bit in the van. This is unacceptable.
The buses are always clean, and the staff is friendly.
Prices are fair but mainly the wait times for the shuttle service are phenomenal! I never have to wait when I park, and I don't have to wait too long when at the airport.
Quick shuttles, friendly drivers, secure lot!
Price, proximity to airport, pick up from car and car wash
Great pricing for loyalty members. Great attitude by almost every driver that I have met. And, help with my bags when I need it (like the other day - with my left arm in a cast).
Very convenient for picking up to and from the airport! Car is safe!
It was a lot cheaper than the airport parking. The staff is friendly and they didn’t leave an old slow poke of a man as he’s coming down to catch the bus on his return to paradise.
I like that it's a financially better option to parking at the airport and you get services like drop off right at the terminal and the shuttles are ready to pick you up at your car right away.
Mostly the ease of booking and the smiling faces in the vans (drivers)
great service