Guest Testimonials

Convenience, friendly and helpful staff

Ease of use

Premium Parking priority when arriving from the airport

Fast, Friendly and Convenient.

it is so easy

You have a great staff and perfect location

Quick and easy. Makes a lot of sense to use this service

Like most the ease of making a reservation, three available parking locations and the great parking pick-up & drop-off customer service. Have become disappointed though in our last two return trip pick-up times. Lot number 1 shuttle have taken 15-20 minutes to arrive. While watching shuttles for lots 2 & southern come by twice.

Everything went smoothly. Pick up and drop off at terminal went smoothly. On return had to wait for second bus, as first one was full. Second bus arrived shortly

Extremely short wait at any of the 3 Parking Lots in Phoenix and a very short wait at the airport. The cold water bottles at the South Parking Lot are such a savior and all the drivers are very friendly and helpful.

Easy to make a reservation and affordable. Staff was also very friendly.

Its a convenient place to park, safe and pick up and drop off are usually fast.

Had early morning flight and was able to get parked and get on the shuttle in a few minutes. We arrived at the airport in plenty of time. Comming back was late 10:30 PM shuttle showed up in about 5-8 minutes got us to our car and unloaded our luggage great service.

Friendly and helpful drivers

On time - reliable

Very professional drivers. We have used is services for years.

Quick pick ups

Easy

Easy service without any hassle

Picked up and dropped off right at the car. Don't have to deal with construction at the airport.

Your bus drivers are very friendly and helpful!

Easy and convenient.

Fast, efficient and convenient

Convenient shuttle, short waits, detailing available (convenient and not too pricey), free water bottles (after we couldn't bring them on the plane), phone app for convenience.

My driver was awesome. My flight came in later then expected and you're vehicle was right there. I was so happy because I was tired.

I just have one issue. I was trying to drive out and the person in the box on the left was talking to someone who was standing in the exit. That someone saw me waiting and kept on talking. He eventually moved. I think that is downright rude especially when people are trying to leave and go home late at night.

I still stand by the 10 because this is the 1st time that's ever happened. Everything generally flows smoothly.

Thanks for the opportunity to give feedback.
First name removed

Quick and convenient pickup

Great parking spot location that is safe and convenient.

I love that I never have to wait very long for a shuttle bus. I actually parked at another valet lot until after several late night arrivals I ended up standing out at the curb for a very long time all alone watching several of your busses go by. I decided to give you a chance and have never looked back.

The ease of the process

Consistent pick up at the lot, friendly drivers, people who know my name from coming every week for decades, and prompt return from the terminal. TPS1 is the best! Shout out to Al and Jay for making it great.