Guest Testimonials

Easy in and out of the facility

Friendly staff and quick and easy in and out.

Easy to park and get picked up to and from the airport.
Good daily rates specially if able to get discounts compared to other companies
Appreciate the ability to get " points" to redeem by parking days

Dispatch was so helpful and friendly. Drivers are amazing and helpful after travel. Fast shuttle pickup and drop off. Easy app use.

How easy it all works out

Great
The only place I park when traveling

We like the feeling of security that we get when we leave our car with you. The drivers are very friendly and helpful. The shuttle gets you to the airport and drops you off in a convenient place.

Prompt service. Good location. Like the app.

Was very reliable and friendly will use this service again

Great door to door service. My car was safe and secure.

Super easy to book with the app. There is always a shuttle waiting when I arrive to park to pick me up and I’ve never had to wait long at the airport to get a ride back to my car. Great discounts available all the time. Safe and convenient!

Easy drop off and pickup

Very reasonable and most importantly, the frequency of the shuttle service. More often than not, I have waited in excess of 30 minutes for other off site parking shuttles. Not so with The Spot. Within minutes of retrieving my bags and stepping out to the designated pick up area, the shuttle is coming to wisk me off to my car. After a long arduous flight, you have no idea how important that is to a weary traveler like me.

I've used The Parking Spot North at BWI for every work trip over the past several years thanks to my company's partnership with them, and they have consistently provided excellent service. They offer both covered and uncovered parking options, giving travelers flexibility depending on their preferences and budget.

One of the biggest advantages is the shuttle service. The shuttles are always running, and I've rarely waited more than five minutes for pickup, whether heading to the airport or returning home. The drivers are friendly, the lots are easy to navigate, and the overall experience makes travel much less stressful.

My only minor criticism is the prominent tipping prompts for shuttle drivers. While I appreciate the drivers' hard work and am happy to tip for great service, I believe tipping should be voluntary and come from the generosity of customers rather than feeling like an expectation.

Overall, The Parking Spot North is reliable, convenient, and has been a dependable part of my travel routine for years. I would definitely recommend it to anyone flying out of BWI.

I like that you pick us up at our car and take us right to our terminal

Cheaper than the airport and picked me up right at my car. Quick shuttle service.

Shuttle drivers were great. Very helpful and friendly.

The best place to park your car when I fly. The drivers are always very nice and friendly.

Great service

Quick and easy

The shuttles are always available even when I arrive very late. Drivers are helpful and courteous

It was easy to find and they were very quick to pick you up to take you to the airport and the return.

Staff at front gate when entering was very helpful.

Signs and directions to where we are supposed to park upon entering MUST be better.

FAST PICK UP FROM MY CAR AND TRAVEL TO THE AIRPORT.
FRIENDLY DRIVERS.
SAFE, SECURE PARKING.

Easy access and timely.

Pickup at my vehicle and help with luggage.

Super easy to get picked up from both the parking spot and the airport, especially with the yellow bus with black spots. Drivers were very friendly and helpful. The more I use the parking spot, the discounts keep coming.

Ease of Parking. Transportation to my Airport Terminal, Fare prices.

Pricing. Ease to make reservation. Friendly bus drivers

Covered spots, close to terminal, pick up at csr, spot location card from driver, able to reserve and reminders with QR code included, clear directions on where to park so you don’t wander. I’m 70 now and appreciate the baggage help from driver and gladly tip. The driver on this trip put my bags straight in my car. I feel your organization patterns your services from what a customer would appreciate