The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.F. Baltimore - The Parking Spot West
What do you like about our services?

My car was covered in with about 8 inches of snow and the snow was encrusted in about 3 inches of ice when I returned to BWI from my trip. The van driver and another worker had scrappers and shovels and helped me to dig out so I could go on my way. Highly recommend this lot!

Report a concern   January 31, 2026 — Rated 10 out of 10 by C.S. Phoenix - The Parking Spot South
What do you like about our services?

Friendly drivers and staff. Never have to wait long for a shuttle, even in the middle of the night. Close to the airport. Car has always been safe.

Report a concern   January 31, 2026 — Rated 10 out of 10 by M.B. St. Louis - The Parking Spot 2
What do you like about our services?

Convenience, covered, secured parking and quick pick up service.

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.C. Charlotte - The Parking Spot
What do you like about our services?

close to the airport, reasonable rates and the shuttle that picks you up and brings you back to you car

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.E. St. Louis - The Parking Spot 3
What do you like about our services?

Convenient. Frequent shuttles.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Edmund Brezinski Nashville - The Parking Spot
What do you like about our services?

A very professional team that takes care of my car as if it were their own.

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.S. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Drivers are very courteous and helpful.

Report a concern   January 31, 2026 — Rated 10 out of 10 by K.F. Phoenix - The Parking Spot South
What do you like about our services?

Convenient location.

Report a concern   January 31, 2026 — Rated 10 out of 10 by S.T. Kansas City - The Parking Spot
What do you like about our services?

Quick shuttle to and from. Help loading bags on shuttle. Secure parking. Timely pick up at terminal.

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.L. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Fast, convenient, friendly, courteous

Report a concern   January 31, 2026 — Rated 10 out of 10 by B.S. Salt Lake City - The Parking Spot
What do you like about our services?

You lot is convenient to the airport. The shuttle to the airport and return again from the airport were prompt.

Report a concern   January 31, 2026 — Rated 10 out of 10 by M.E.W. Nashville - The Parking Spot
What do you like about our services?

Very friendly staff, quick response, did not wait long for shuttle to pick up at airport and they had my car ready to go when I got there!

Report a concern   January 31, 2026 — Rated 10 out of 10 by L.C. St. Louis - The Parking Spot 3
What do you like about our services?

Very prompt and friendly.

Report a concern   January 31, 2026 — Rated 10 out of 10 by B.R. Houston Hobby - The Parking Spot
What do you like about our services?

Always open and quick shuttle service! Thank you.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Barbara Myall Houston Hobby - The Parking Spot
What do you like about our services?

Parking is always a breeze

Report a concern   January 31, 2026 — Rated 10 out of 10 by Donald Milburn Austin - The Parking Spot West
What do you like about our services?

I usually make my reservation one week before our flight we get there scan the code directed to a parking spot and within less than five minutes the shuttle drives around and picks us up takes us to the airport. They have services there for washing your vehicle, but I don’t use that. On arrival we go to the shuttle area at the airport and within 10 minutes 5 to 10 minutes the shuttle pick us up. We use the west parking area and they get us back to our car with the card they give you with the parking spot number on it. Use the automatic checkout scan pay with the credit card and then we’re on our way. It’s a little difficult getting out onto the 71 eastbound in the evenings because of all the traffic‘s leaving Austin but that’s about the only issue there.

Report a concern   January 31, 2026 — Rated 10 out of 10 by B.P. Newark - The Parking Spot Haynes
What do you like about our services?

Convenience and proximity to the airport. The staff is friendly. You should make it easier to tip on the app. Having to scan a QR code that's not posted in the van is less convenient than it could be. Also, should add the ability to tip on the outgoing flight, not just incoming. I'm sure I'm not the only one who gets big bills from the bank when traveling.

Report a concern   January 31, 2026 — Rated 9 out of 10 by J.J. Hartford - The Parking Spot
What do you like about our services?

Convenience, price point, fast surface two and from airport.

Report a concern   January 31, 2026 — Rated 10 out of 10 by B.M. Chicago MDW - The Parking Spot
What do you like about our services?

Friendliness of the staff and drivers . Ease of getting in and out of airport and ease of getting back on the road after trip

Report a concern   January 31, 2026 — Rated 10 out of 10 by David ODell Atlanta - The Parking Spot
What do you like about our services?

Minimal wait for transportation to and from.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Paula D Clark Austin - The Parking Spot East
What do you like about our services?

Easy to register online. Easy to check in even when no one‘s there and easy to check out the only thing I would ask for is better signage on highway 71 I drive in from Bastrop and I miss your driveway every time!

Report a concern   January 31, 2026 — Rated 10 out of 10 by Phillip Black Orlando - The Parking Spot
What do you like about our services?

Making the reservation was simple. Used the QR code and drove right in. Grabbed a spot and got picked up within 2-3 minutes and taken to our terminal. Upon return, we found the ground transportation spots and within 3-5 minutes a van picked us up and dropped us right at our car. Used the QR code and drove out. Simple. I will use this parking service again.

Report a concern   January 31, 2026 — Rated 10 out of 10 by H.L. Hartford - The Parking Spot
What do you like about our services?

I greatly appreciate having my car cleaned off when I returned this past Tuesday after last week's big snowstorm.

Report a concern   January 31, 2026 — Rated 10 out of 10 by M.F. Baltimore - The Parking Spot North
What do you like about our services?

We got back to our car and it would not start- they helped us in 10 minutes

Report a concern   January 31, 2026 — Rated 10 out of 10 by K.L. Hartford - The Parking Spot
What do you like about our services?

Parking lot was cleared after snow fall so it was easy for me to get my car out. Great driver named Tom !

Report a concern   January 31, 2026 — Rated 10 out of 10 by Rollie Olson Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

All went very well

Report a concern   January 31, 2026 — Rated 10 out of 10 by Paul Bell Pittsburgh - The Parking Spot
What do you like about our services?

I'm not ranking the following list of "likes".
1. The Covered Lot. 2. The ease of using the mobile app. 3. The staff that greets me on my arrival. 4. The courteous, friendly and helpful bus drivers. 5. The van locator app and pickup process which delivers you to your vehicle. 6. The easy exiting/payment process.

Report a concern   January 31, 2026 — Rated 10 out of 10 by R.B. Phoenix - The Parking Spot South
What do you like about our services?

It works

Report a concern   January 31, 2026 — Rated 10 out of 10 by john carson Philadelphia - The Parking Spot North
What do you like about our services?

It was a great first time experience especially with the inclement weather. Great job!

Report a concern   January 31, 2026 — Rated 10 out of 10 by William Cohen Los Angeles - The Parking Spot Century
What do you like about our services?

We used valet parking. The men helped with our luggage both coming and going. Our car was waiting for us on the return. We were very pleased with the service.


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