Guest Testimonials

Proximity to airport, covered parking, prompt shuttle to and from airport

reliable and friendly

Covenience and great service.

Easy to get in and out as well as to reserve a spot.

Fast shuttle service both in getting to the airport and returning back. I appreciate the reminder paper by the elevator to remind me what floor I parked my car, too.

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Convenience

Very convenient and lots of buses running for limited wait times.

Convenient

Great customer service. Drivers are very friendly

Convenience. Fast service

First time user. Everything about parking car and picking up was seamless. I will definately use again.

fast services, drivers are polite, friendly, and helpful.

Dependable

Reasonable rates

The promptness of being picked up and taken right to my car

Easy to access

Great service

I had two suitcases and a briefcase when I got on the shuttle to my car. I loaded the luggage in my trunk and left the briefcase in the shuttle. About 5 miles away, I realized I'd left the briefcase. I didn't know whether it was left on the shuttle or on the ground where I had parked. I returned to Parking Spot and approached a shuttle driver, asking if I could walk back to where I parked to look for it. He told me that he would take me there to save time. It was not where I had parked, so he radioed the driver of my shuttle, who told him he had put my briefcase in the office. I appreciate people who go out of their way to serve customers. That is rare in today's society.

Shuttle service is the best! The drivers are always "right there" when we park AND when we we are waiting for airport terminal pick up on our return. Drivers are helpful and kind as well as safe drivers. The perks of being a member are good. We use the Parking Spot both at EWR and PHL whenever we travel.

Our driver was great!
1230 am on Nov 8

Good location
Easy transportation to the terminal
Extremely nice and helpful drivers
All of this made traveling much easier.
Thank you.

Friendly, prompt, always on time. Even when I am "that guy" with a manual transmission....

Russel and a couple of other guys at The Spot were very helpful to me when I flew back to Austin last Sun. Sadly I had left something on in the car in my haste to park and go to the airport. And my car (2017 Chevy Traverse) has a battery in the back seat, under carpet and secured with strange screws. I found the car manual, but was too rattled to find information on how to jump the battery. So I called AAA, and a very nice man named James showed me that the battery could be jumped from the front, under the hood. I am turning 79 in Jan., and was so exhausted and dismayed that I had to drive home to New Braunfels in total darkness. I never drive at night. But I made it.

Many thanks to the three workers at your Spot East who helped me! See you next time!!

Convenience, reliability, price

Close to the airport, friendly staff, good service.

Great customer service

Great staff, wry professional and helpful. Good location and quick in and out

Friendly driver, drop off at my car, discounted vost

Fast and easy parking. Fast pick up, great service