- Phone: (312) 453-1700
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Guest Testimonials
Everything was awesome, from checkin to transfers
Really good prices, safe parking, and the cans run often. I have yet to wait more than just a few minutes for a ride.
It's very easy to make the reservations and change them if needed. The shuttle is always available and the drivers are friendly and helpful.
No delay. Courteous driver.
The people are helpful and patient.
Fast convenient, secure covered extra wide spots, and great service
I like that the shuttles are quick and are staffed with friendly, helpful drivers
Overall good service...no issues this trip
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Easy fast courteous driver
A representative met me in the driveway to confirm my reservation and radio to the driver that I would be headed their way to the bus. The bus was waiting and quickly delivered me and other customers to the terminal. I was easily able to tip using the QR code inside the bus. When I returned home from my trip, a bus arrived within just a few minutes outside terminal A and quickly delivered me back to the parking facility. I got right onto the elevator. Found my car and made my way to the exit. Payment was quick and easy since I set up the app. Definitely would recommend.
Ease of use
Quick and easy transfers
Convenient, friendly staff
Easy access and fast pickup service via schuttle
Very easy to book on my app. Saves me time and hassle with a busy airport
Great shuttle service and kind employees!
Convenient with timely pick ups from the lot and the airport
Fast pick up at car and at airport. Drivers clearly give information that helps us know exactly what to expect.
Drivers are professional. Never an issue here.
Great service
Valet service.
I had used a similar service for several years but after sitting there waiting for them to show up and seeing parking spot van after van after van go by I realize that it was time to make a change. I could not be happier. Most of the time when I walk out to the pickup area there is already a van waiting there is no need for a phone call to alert them. An amazing service doing it an incredible job. Could not be happier!
Ease of use! Clean premium parking. Friendly Staff.
Utilizing the valet service is a great benefit. Parking g Spot 2 and 1 have become so unpredictable…. This was a nice change! Nicer vans too
Always a great experience using The Parking Spot, West.
Easy to book, convenient, friendly service. Nice app.
Easy to use and not that expensive
The lot is convenient, the drivers are friendly and the shuttles arrive pretty quickly.

Usually the pick ups are quick. This week it was not. Over 25 min...app is useless on saying "the pick-up is on the way" - that has never worked in decades and before parking spot was born. So let improve that. If a spot is actually on the way out in a count down timer to show it's actually happening.