- Phone: (312) 453-1700
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Guest Testimonials
Lindsay at Cleveland was super helpful when I was away on a trip, helping me to check on my car after hitting a pothole.
Easy to register for a parking space. Easy to enter and exit. Easy drop-off and pick-up.
Effortless when dropping off and ride to airport. Came home earlier and no issues with shuttle. Car was started and warm when areicing which was great because we did not have proper attire coming back from vacation and it was below freezing temps.
Shuttle is convenient, drivers courteous, although drive up price is too high for last minute drivers
The booking process is simple, the price is great, you run promotions. Happy and attentive drivers
Evidently a safe facility since I failed to lock our car on our last visit.
Valet
Great employees and good service
Please update signage, it’s hard to tell
Parking Spot #1 from Parking Spot #2 at
Love Field.
Very easy in and out. Very easy reservation system online. Frequency of shuttle busses is huge. All the drivers are always friendly and helpful with luggage.
Easy and great customer service!
Everyone is so professional. The arrival times were hardly any wait. I love the specials which help keep costs down.
Excellent
Friendly shuttle drivers. Quick service. Reliable shuttle that rarely lets you wait over a couple of minutes. The driver even loaded my suitcase into my truck and offered to scrape the ice for me.
Excellent process from start to end. Drivers are very courteous and make to trips enjoyable.
Parking is close to the airport. Lot is secure.
The shuttle bus waiting for me at the airport, and carside drop off- I felt safe and like I wasn't having to wait for a ride
The convenience of being picked up and dropped off at my car; consistent pick up routes to the airport; covered parking
I have used multiple parking lots and by far this is the best option for me. Great app and service
Fast friendly and clean.
Quick, easy, convenient.
Easy shuttle drop off and pickup
Good price. Friendly staff. Easy drop off.
Reasonable price. Easy parking and reliable pickup.
The rep in the booth was very helpful and friendly
The shuttle driver was very good on one of the coldest mornings in st. Louis. He even made sure our car started in the sub zero temperature.
Professional, good price, very prompt
Friendly drivers, and the south location is efficient and quick
The drivers are very friendly and the pick up at the parking area and the airport was easy and fast
The evening I arrived the temperature was @ 7-8 degrees so I was thrilled to see the shuttle waiting when I exited the airport. When we got to the lot my car was waiting, on and heat blowing, getting me on the road home very quickly.
I have one complaint about The Parking Spot - in the last year i decided to prepay which I had never done before and as it turned out my husband needed unexpected surgery and we had to cancel our trip. I notified the office 3 days in advance and was told there would be no refund, I thought ok, but no credit either. Really?? After being a customer since the first day you opened at BDL and using your services faithfully a few times every year, not even a credit. So here's my plan going forward - I'll never prepay again, and for any extended trips I'll probably start using Uber.
The friendly, helpful staff make the transition onto/off of the van easy. Once you are back at their lot your car is waiting for you. The AC is going in summer, the heat in winter or windows open for mild weather. We have used the Parking Spot for many years and will continue to do so.