- Phone: 208-383-1000
based on 11537 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was completed quickly and the dirty traffic path looked great.
Your man was very professional and did a great job.
Great service, clean carpet, no residue
It doesn't stink!!!
Service appointment available almost immediately
I am a repeat customer of zerorez for annual carpet cleaning. They are always courteous and prompt when placing my order, providing pre-visit information and calling in advance before the arrival of their serviceperson. The service people have been neat, knowledgeable, professional and friendly. The work has been thoroughly and efficiently accomplished as well as reasonably priced. I particularly like the fact that there is no stiff residue feeling on the carpet and that it dries very quickly. I recommend zerorez highly.
I have used your services for my own home and several apartments I own. The technicians have been friendly and competent. I have high standards and your company has met them each and every time. The carpets are clean and smell fresh. I like the fact that no shampoo residue remains. Your staff has tried hard to please and do a good job.
Your technician was very knowledgable about the products and services and I never felt pressured to purchase anything I didn't want.
Knowledgeable employees, carpet looks great!
Professional, courteous, and was effective in cleaning up some pretty badly treated carpet.
Great service. Got our carpets cleaned better than anyone else.
The cleaning staff was on time and courteous. Explained the cleaning system and went to work. I appreciate that the empowered water that is used does not leave a residue on my carpet to attract dirt. I also had my tile and grout cleaned and sealed on my master bathroom floor. The grout color looks even again and so much better. I will use Zerorez again in the future and will recommend them to my friends.
First name removed
EASY TO CONTACT, GUICK TO BOOK SERVICE DATE, GREAT PERSONNEL, & GREAT PRODUCT!
dries quickly and works great
The men who cleaned our carpets were outstanding. I would recommend your company and those two again and again. Our carpets look great . thanks
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Quick and easy and safe for kids
The carpets are really clean and dry fast.
No chemicals and very friendly staff.
Pleasant, helpful people. Work done smoothly, in a timely manner.
I just wanted a spot out of my carpet and it still smells like urine.
No soap residue.
Technician was very friendly and professional. Wanted to make sure I was happy with the job.
I had my oriental area rug cleaned and I could not belive have beautiful it came back. It looked brand new and it is thirty years old! The service of Zerorez is one of the best ever. The technitions are so personable. The delivery person opened the carpet roll and helped to lay it on the floor! He even put up with me to get it nice and straight.
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Very helpful, friendly; excellent work.
Your servicemen were awesome. Very friendly and helpful. The product is great and the empowered water you sell is awesome. Thanks.
We really like the result and the professional, friendly tech was great to work with. The carpets were slightly damp, dried very quickly and look great!
Fast and friendly service. The carpets came out cleaner than I had hoped for!
We had a soiled area about the size of a small Frisbee appear on our front room carpet one day after a Zerorez cleaning which we rated as excellent. Nick arrived back and examined the tainted area that rose from the carpet mat after drying. He then went to work, at no extra cost, and removed the dis-colored area. It looks absolutely great. He took his time and worked steady for about one hour. Result was excellent. We appreciate the fast response to our concern about this spot that appeared after the Zerorez cleaning. Nick's explanation made sense and the problem was resolved. We are pleased with the appointments and cleaning we have had done by Zerorez.

Friendly, prompt, attention to detail, explanation of options, services, and costs