Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11537 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2015 — Rated 10 out of 10 by W.F. Zerorez Boise
What do you like about our products and services?

Friendly, prompt, attention to detail, explanation of options, services, and costs

Report a concern   June 27, 2015 — Rated 10 out of 10 by Annette Medina Zerorez Boise
What do you like about our products and services?

Service was completed quickly and the dirty traffic path looked great.

Report a concern   June 27, 2015 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Your man was very professional and did a great job.

Report a concern   June 27, 2015 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

Great service, clean carpet, no residue

Report a concern   June 27, 2015 — Rated 9 out of 10 by Trina Barrett Zerorez Boise
What do you like about our products and services?

It doesn't stink!!!

Report a concern   June 27, 2015 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Service appointment available almost immediately

Report a concern   June 26, 2015 — Rated 10 out of 10 by Tom Zabala Zerorez Boise
What do you like about our products and services?

I am a repeat customer of zerorez for annual carpet cleaning. They are always courteous and prompt when placing my order, providing pre-visit information and calling in advance before the arrival of their serviceperson. The service people have been neat, knowledgeable, professional and friendly. The work has been thoroughly and efficiently accomplished as well as reasonably priced. I particularly like the fact that there is no stiff residue feeling on the carpet and that it dries very quickly. I recommend zerorez highly.

Report a concern   June 26, 2015 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

I have used your services for my own home and several apartments I own. The technicians have been friendly and competent. I have high standards and your company has met them each and every time. The carpets are clean and smell fresh. I like the fact that no shampoo residue remains. Your staff has tried hard to please and do a good job.

Report a concern   June 25, 2015 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Your technician was very knowledgable about the products and services and I never felt pressured to purchase anything I didn't want.

Report a concern   June 24, 2015 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

Knowledgeable employees, carpet looks great!

Report a concern   June 24, 2015 — Rated 10 out of 10 by Chris Kaetzel Zerorez Boise
What do you like about our products and services?

Professional, courteous, and was effective in cleaning up some pretty badly treated carpet.

Report a concern   June 24, 2015 — Rated 10 out of 10 by Lavonne Webb Zerorez Boise
What do you like about our products and services?

Great service. Got our carpets cleaned better than anyone else.

Report a concern   June 24, 2015 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

The cleaning staff was on time and courteous. Explained the cleaning system and went to work. I appreciate that the empowered water that is used does not leave a residue on my carpet to attract dirt. I also had my tile and grout cleaned and sealed on my master bathroom floor. The grout color looks even again and so much better. I will use Zerorez again in the future and will recommend them to my friends.
First name removed

Report a concern   June 22, 2015 — Rated 10 out of 10 by Leon Reed Williams Zerorez Boise
What do you like about our products and services?

EASY TO CONTACT, GUICK TO BOOK SERVICE DATE, GREAT PERSONNEL, & GREAT PRODUCT!

Report a concern   June 22, 2015 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

dries quickly and works great

Report a concern   June 21, 2015 — Rated 10 out of 10 by N.G. Zerorez Boise
What do you like about our products and services?

The men who cleaned our carpets were outstanding. I would recommend your company and those two again and again. Our carpets look great . thanks
Name removed

Report a concern   June 21, 2015 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

Quick and easy and safe for kids

Report a concern   June 20, 2015 — Rated 9 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

The carpets are really clean and dry fast.

Report a concern   June 19, 2015 — Rated 10 out of 10 by K.F. Zerorez Boise
What do you like about our products and services?

No chemicals and very friendly staff.

Report a concern   June 19, 2015 — Rated 10 out of 10 by D.L. Zerorez Boise
What do you like about our products and services?

Pleasant, helpful people. Work done smoothly, in a timely manner.

Report a concern   June 19, 2015 — Rated 5 out of 10 by B.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I just wanted a spot out of my carpet and it still smells like urine.

Report a concern   June 18, 2015 — Rated 10 out of 10 by B.A. Zerorez Boise
What do you like about our products and services?

No soap residue.

Report a concern   June 17, 2015 — Rated 10 out of 10 by T.M. Zerorez Boise
What do you like about our products and services?

Technician was very friendly and professional. Wanted to make sure I was happy with the job.

Report a concern   June 16, 2015 — Rated 8 out of 10 by C.W. Zerorez Boise
What could we do to improve?

Cost

Report a concern   June 16, 2015 — Rated 10 out of 10 by L.E. Zerorez Boise
What do you like about our products and services?

I had my oriental area rug cleaned and I could not belive have beautiful it came back. It looked brand new and it is thirty years old! The service of Zerorez is one of the best ever. The technitions are so personable. The delivery person opened the carpet roll and helped to lay it on the floor! He even put up with me to get it nice and straight.
Name removed

Report a concern   June 16, 2015 — Rated 9 out of 10 by H.L. Zerorez Boise
What do you like about our products and services?

Very helpful, friendly; excellent work.

Report a concern   June 16, 2015 — Rated 10 out of 10 by John Parkes Zerorez Boise
What do you like about our products and services?

Your servicemen were awesome. Very friendly and helpful. The product is great and the empowered water you sell is awesome. Thanks.

Report a concern   June 15, 2015 — Rated 10 out of 10 by Dave Drabek Zerorez Boise
What do you like about our products and services?

We really like the result and the professional, friendly tech was great to work with. The carpets were slightly damp, dried very quickly and look great!

Report a concern   June 15, 2015 — Rated 10 out of 10 by Buck Hull Zerorez Boise
What do you like about our products and services?

Fast and friendly service. The carpets came out cleaner than I had hoped for!

Report a concern   June 15, 2015 — Rated 10 out of 10 by G.J. Zerorez Boise
What do you like about our products and services?

We had a soiled area about the size of a small Frisbee appear on our front room carpet one day after a Zerorez cleaning which we rated as excellent. Nick arrived back and examined the tainted area that rose from the carpet mat after drying. He then went to work, at no extra cost, and removed the dis-colored area. It looks absolutely great. He took his time and worked steady for about one hour. Result was excellent. We appreciate the fast response to our concern about this spot that appeared after the Zerorez cleaning. Nick's explanation made sense and the problem was resolved. We are pleased with the appointments and cleaning we have had done by Zerorez.


Privacy Policy