Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11537 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 15, 2015 — Rated 10 out of 10 by V.B. Zerorez Boise
What do you like about our products and services?

Best carpet cleaner around! Tried upholstery cleaning this time. Chair looks great.

Report a concern   July 15, 2015 — Rated 9 out of 10 by D.R. Zerorez Boise
What do you like about our products and services?

They were efficient, didn't leave a residue or smell lingering after.

Report a concern   July 14, 2015 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Called thirty minutes before arriving.
Pleasant personality, polite, friendly
Wore shoe covers, protected the furniture with cones. Was quiet and efficient
No bad smell!

Report a concern   July 13, 2015 — Rated 0 out of 10 by L.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Carpets were not cleaned to my satisfaction. Stains were not pretreated and came back immediately.

Report a concern   July 13, 2015 — Rated 7 out of 10 by H.B. Zerorez Boise
What could we do to improve?

Overall, it was a good job. But, there are a few areas that didn't get the results that I had expected. For over $200 with less than 1,000 sq ft of carpet I did expect it to be fresh everywhere.

However, Sebastian was very good and courteous. This is in no way a negative mark on him or his performance.

Report a concern   July 13, 2015 — Rated 10 out of 10 by H.W. Zerorez Boise
What do you like about our products and services?

Able to get appointment scheduled quickly and professional service in addition to no harsh chemicals!

Report a concern   July 13, 2015 — Rated 1 out of 10 by T.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The quote that I received was not correct not even a little right, they said it would be around 400 to 500 no more for my whole home and a few other things and I ended up only doing 3 over sized rooms and my stars for about 350 and they did not do the greatest job. Way over priced for not the greatest clean. They also over did it on the stairs in my home and a day later they were still trying to dry.

Report a concern   July 13, 2015 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Excellent job! Professional and courteous.

Report a concern   July 11, 2015 — Rated 10 out of 10 by Judy Lundquist Zerorez Boise
What do you like about our products and services?

I really appreciate the job that was done it looks so much better i have told eberyone i know about u. Thanks ahain for ur kindness and great job

Report a concern   July 10, 2015 — Rated 10 out of 10 by Marlene Humphrey Zerorez Boise
What do you like about our products and services?

Today was my first visit with Zerorez. I was a little apprehensive in the beginning, but the longer the technician worked the more secure I became. I am totally happy with the service and the amount of time that it took. The technician, his work and the price were all great.

Report a concern   July 10, 2015 — Rated 10 out of 10 by Beth Wilder Zerorez Boise
What do you like about our products and services?

How soft and fluffy the carpet feels after it dries.

Report a concern   July 10, 2015 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

Curtesey,promptness,thorough

Report a concern   July 9, 2015 — Rated 10 out of 10 by Kay Kurpjuweit Zerorez Boise
What do you like about our products and services?

Second time I used this company and will use again and recommend to others - great service and pleasing personnel that preformed the cleaning.

Report a concern   July 9, 2015 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

I think the company did a very good job of cleaning our carpets.

Report a concern   July 8, 2015 — Rated 10 out of 10 by Lynn Norell Zerorez Boise
What do you like about our products and services?

Your technicians are thorough and thoughtful, they listen to what you want them to do and
Then they do it . I love the product.

Report a concern   July 8, 2015 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Compared to others, we appreciated the quality of the carpet cleaning. The serviceman worked quickly and the dry time was also quick. NO RESIDUE IS THE BEST!!!! The carpet lookes and feels better.

Report a concern   July 7, 2015 — Rated 10 out of 10 by B.K. Zerorez Boise
What do you like about our products and services?

Carpet looked great.

Report a concern   July 6, 2015 — Rated 10 out of 10 by N.A. Zerorez Boise
What do you like about our products and services?

Dave was great to work with. He provided friendly and thorough service, was flexible and easy to work with, and left the carpets in our office looking fantastic!

Report a concern   July 5, 2015 — Rated 10 out of 10 by P.P. Zerorez Boise
What do you like about our products and services?

Nick and Sebastian were on time, very professional, and obviously enjoy their job!

Report a concern   July 4, 2015 — Rated 10 out of 10 by N.N. Zerorez Boise
What do you like about our products and services?

The young man, Corbin, who cleaned my carpets was very personable and enthusiastic about his job. I'd heard ads on the radio about Zerorez and heard David(?) on Joe Prin's Home Fix Show on the radio (KIDO) talking about how Zerorez was different from the other carpet cleaning businesses. So far I'm pleased with the results.

Report a concern   July 3, 2015 — Rated 7 out of 10 by C.C. Zerorez Boise
What could we do to improve?

My carpets are showing where the dirt patterns were before they were cleaned. The tech assured us they would clean well.

Report a concern   July 2, 2015 — Rated 9 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

Convenient scheduling courteous staff and I hope for better results than previous cleaning services.

Report a concern   July 2, 2015 — Rated 9 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

good

Report a concern   June 30, 2015 — Rated 10 out of 10 by B.T. Zerorez Boise
What do you like about our products and services?

Cleaned the carpets better than any previous competiter

Report a concern   June 29, 2015 — Rated 9 out of 10 by John Carroll Zerorez Boise
What do you like about our products and services?

well...Zerorez kind of say's it all. There was no sticky residue left on the carpet. And your tech did a great job. There was however under the kitchen counter a strip he didn't get.

Report a concern   June 29, 2015 — Rated 5 out of 10 by J.L. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I guess I expected a miracle, so.... Your imployee was polite and worked hard to get the stains removed. The carpet was more wet than I explected and therefore it took a while longer to dry, even when using fans. The carpet looks 100% better, however (it was very dirty).

Report a concern   June 29, 2015 — Rated 10 out of 10 by Susan Stott Zerorez Boise
What do you like about our products and services?

You always work me in and does a great job!!!

Report a concern   June 28, 2015 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

No soaps, chemicals or residue
Carpet appears very clean after service, also feels clean
Efficiency and pleasantness of technicians

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.O. Zerorez Boise
What do you like about our products and services?

Very friendly and great service. I will call them again

Report a concern   June 28, 2015 — Rated 10 out of 10 by A.L. Zerorez Boise
What do you like about our products and services?

Very professional and my carpets are clean!


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