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Customer Testimonials
Efficient ready services. Everything - check in waiting room all in one place . Waiting area very nice and comfortable . Checkout quick .
Broke down on the highway heading to Florida Don Franklin took my car in, gave me a car to drive in Lexington while my car was being repaired and at a five star job they made me feel very comfortable did the work on a timely fashion and honored my warranties
Quality and good service
Quick service
It was quick and easy. Super nice and willing to do whatever it takes to make you happy.
The cars are great, and staff is friendly and efficient.
Promptness of service, great facilities and great staff.
Daniel was awesome during my first maintenance visit! He took the time to explain everything clearly and made sure I understood what services were being done and what options I had. Super friendly, professional, and made the whole process easy. Thanks for the great service, Daniel!
Quick service
Very straight forward honest sales team who didn't play games.
Good customer service, you adhere to warranties and contracts.
Professional service and fair pricing
The staff were friendly, efficient, and diagnosed and fixed problem quickly.
Everyone is genuinely nice and focused on customer service.
Design, luxury and safety features, warranties and service, quiet ride, beautiful interior and exterior.
Ben Luddeke was very knowledgeable, explained all the functions, was very patient and courteous with us (we are senior adults), we did not feel pressured, he gave us privacy and time to discuss.
Would be helpful for the customer to have an itemized listing of all the features and specs of the vehicle purchased - since we did not purchase the vehicle we looked at and test drove.
This was our first service on a new purchase. We really liked the convenience of the valet service!
No problems!
Dan in Genesis was so helpful. Courteous and quick.
The service was outstanding, I would like to thank and uplift Alexa for her service, dedication, follow ups, and caring for her customers.
Yes very pleased with the process and how you just drive thru and the Care the attendants take with your Vehicle Thank you very much Scott K Taylor
Brad Lovitz was very hospitable and knowledgeable
Can get a service appointment when you want it.
The service department is great! It is a clean comfortable place to wait for service. All technicians we have dealt with are polite and knowledgeable.
I really appreciate the gluten free snack options!
I very much like these warranty I got on my new Elantra. Your service staff helpful. Friendly and prompt. I also appreciate the little snacks you have out while we wait for our cars to be serviced
Good
Fast and friendly
I liked the service and how accommodating you all were for my oil change and blinker
Quick service!
Genesis vehicles. Great sales and service people! Real keepers!
Very attentive with my needs for car care.