Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   November 28, 2025 — Rated 10 out of 10 by Y.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Well the biggest reason is I love my Genesis and the service I get if I need it.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Cynethia Johnson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was awesome and my salesman was amazing he went above and beyond to make sure I got something good and safe for the highway. I really appreciate all the help that Ty Cobb gave

Report a concern   November 28, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service!

Report a concern   November 28, 2025 — Rated 10 out of 10 by Holly Whitaker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The thoroughness and timeliness of keeping me informed was extremely important and appreciated. Dan was truly a blessing during the entire process!

Report a concern   November 26, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent and professional

Report a concern   November 25, 2025 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Sales person was excellent. I bought this brand because I have one and just love it

Report a concern   November 24, 2025 — Rated 10 out of 10 by Ronald Tritschler Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

In addition to selling luxury cars at a reasonable price, the service provided by Don Franklins Genisis regarding the two automobiles that we purchased was .
Ben handled the transactions in a very professional manner and was very knowledgeable about the vehicles. All in all, it was a pleasant experience.

Report a concern   November 24, 2025 — Rated 9 out of 10 by L.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The was very good. And glad I came to y’all for my car.

Report a concern   November 24, 2025 — Rated 10 out of 10 by Benjamin Martin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and fast customer service provided by Alexis and Andy.

Report a concern   November 21, 2025 — Rated 10 out of 10 by James Tutt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Chris Breeze! #1.

Report a concern   November 21, 2025 — Rated 9 out of 10 by J.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like that service department was prompt and ready for me at my appointment time. They were quick too.

Report a concern   November 21, 2025 — Rated 10 out of 10 by William Frederick Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The employees are the best, when we have a problem Don Franklin is on it to fix the problems 👍

Report a concern   November 21, 2025 — Rated 9 out of 10 by A.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Scheduling online was easy. New facility is an improvement.

Report a concern   November 21, 2025 — Rated 9 out of 10 by N.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff,scheduling was easy,

Report a concern   November 21, 2025 — Rated 10 out of 10 by D.F.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have an oil change done every 5000 miles and device is always very efficient and quick. I would recommend Don Franklin Service Department to anyone looking for prompt and professional service for their vehicle.

Report a concern   November 21, 2025 — Rated 10 out of 10 by U.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love the service and the staff. Thanks

Report a concern   November 20, 2025 — Rated 10 out of 10 by A.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You all took notice of the recalls the vehicle had and fixed them at the same time. It was relatively quick and efficient for all the services.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Walda Toews Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You seem to have competent employees and I was treated very kindly when I came in for service. The prices for my parts and service were very fair. Thank you.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Carol Harlin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service manager Andy workman took very good care of me. I have an excessive oil use 2019 sonata. So I drove the 1000 miles then received a brand new loaner while they did the next step. He really listened to me and was very helpful. Chris breeze was my service advisor and he too was very helpful.

Report a concern   November 19, 2025 — Rated 10 out of 10 by S.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional & timely

Report a concern   November 19, 2025 — Rated 10 out of 10 by V.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very much. I’ve bought three vehicles and been completely satisfied with all of them.
I’m still driving my 2018 Tuscon. The service department keeps it in good shape.

Report a concern   November 19, 2025 — Rated 10 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Keeping you informed every step of the way. Fast and reliable

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan with genesis service was fantastic

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great people

Report a concern   November 19, 2025 — Rated 10 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very Clean dealership. Friendly staff.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Donna True Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Hyundai! Employees are great and very accommodating. Highly recommend.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Eddie Miller Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service experience. Staff is awesome. Treated me well. Thank you!

Report a concern   November 18, 2025 — Rated 10 out of 10 by Diana Fernandez Rivera Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was very good, the workers were friendly

Report a concern   November 18, 2025 — Rated 10 out of 10 by Katy Dials Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Super friendly folks, quick service and great communication

Report a concern   November 18, 2025 — Rated 10 out of 10 by K.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer Service and fast service as well. Great accommodations while I waited and no issues working on the WiFi!


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