Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 23, 2021 — Rated 10 out of 10 by M.C.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ty was great! Very personable, patient, and it actually meant a lot that he wore a mask. He saw I was wearing one, so he grabbed one too before we even got to the car. I don't make a big deal over it to other people, but to be blunt, I walked away from another dealership over it. If a salesperson can't read someone over something so simple as a mask inside a car during a test drive, it's like a big neon sign that they don't care about you or your business. Kind of went on a tangent there. Long story short, Ty was the best salesperson I've ever dealt with on a car lot. Awesome guy.

Report a concern   December 22, 2021 — Rated 10 out of 10 by Charles Martin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great selection of vehicles and customer centric staffing.

Report a concern   December 21, 2021 — Rated 10 out of 10 by Kara Peck Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Dealership was a fun atmosphere and Dawn was AWESOME the staff were so helpful and made this a smooth transition into a new car and out of my lease

Report a concern   December 20, 2021 — Rated 10 out of 10 by Joyce Castle Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and good service

Report a concern   December 20, 2021 — Rated 10 out of 10 by Sheila Price Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service personnel are always informative as to what is being done and the cost of parts and services.

Report a concern   December 19, 2021 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Internet/friend

Report a concern   December 18, 2021 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great buying experience and friendly staff.

Report a concern   December 17, 2021 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great service from Darryl Bond!

Report a concern   December 15, 2021 — Rated 10 out of 10 by Brenda Isaacs Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and very good experience for buying my first new vehicle in a long time

Report a concern   December 15, 2021 — Rated 10 out of 10 by L.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love this Dealership.

Report a concern   December 15, 2021 — Rated 10 out of 10 by B.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The helpfulness of the person who took my application.

Report a concern   December 15, 2021 — Rated 10 out of 10 by Emily Burns Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and friendly service!

Report a concern   December 14, 2021 — Rated 10 out of 10 by Darryl True Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We love the Hyundai.
People are very helpful and caring.

Report a concern   December 14, 2021 — Rated 10 out of 10 by Leslie Justice Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Took my car in for the first service (8000 miles service) and while there was a bit of a wait they were more than accommodating and worked to get it done in a reasonable time frame (especially considering their workload). Easy peasy!

Report a concern   December 14, 2021 — Rated 10 out of 10 by S.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Had my Tucson since 2017 and I’m happy with the vehicle and service at Hyundai Lexington. Very friendly people

Report a concern   December 14, 2021 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   December 14, 2021 — Rated 10 out of 10 by Scott Luebke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We are pleased with the service Don Franklin provides.

Report a concern   December 14, 2021 — Rated 10 out of 10 by Ulla Jarlfors Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, polite, not overpriced, helpful, kind

Report a concern   December 14, 2021 — Rated 10 out of 10 by Terry Bryan Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very good product and service

Report a concern   December 14, 2021 — Rated 9 out of 10 by M.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

??

Report a concern   December 14, 2021 — Rated 10 out of 10 by M.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My Hyundai Sonata has been a great car. Our family also has a Hyundai Elantra. I have no complaints and plan to purchase another Hyundai in the future.

Report a concern   December 14, 2021 — Rated 10 out of 10 by Katharine Szerszen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The buying process was the easiest I’ve ever had in my whole life plus I was able to do it on my own without dragging my husband which he hates! Also they delivered my car to me since I was 1 1/2 hours away! Who does that! Love this place and everyone was great!!

Report a concern   December 13, 2021 — Rated 10 out of 10 by Harry Bonny Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jeff York is a down home type of guy. Met me as soon as I pulled in to help me get exactly the car I was looking for. Fast and courteous and willing to work with you even if your credit isn't all that.

Report a concern   December 13, 2021 — Rated 10 out of 10 by S.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful staff.

Report a concern   December 13, 2021 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and helpful staff!

Report a concern   December 13, 2021 — Rated 10 out of 10 by Lisa Tubbs Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, friendly service

Report a concern   December 13, 2021 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Clarity of iinfo and courtesy of staff.

Report a concern   December 12, 2021 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I am loving my GV80

Report a concern   December 9, 2021 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Inventory and willingness to negotiate

Report a concern   December 9, 2021 — Rated 10 out of 10 by G.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The very positive vibe when walking in the door. Consultants were right there to hlep and request information quickly. When completed with all transactions all were still smiling all though it was late and you could tell all of us had worked all day.

Thank you!

Happy Holidays!


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