Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 20, 2024 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Dependable vehicles.

Report a concern   December 20, 2024 — Rated 10 out of 10 by Ronnie Turner Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I cannot be any happier with the knowledge that our salesman knew about the car he made himself available anytime we want to come in. I was very impressed with him. I was 110% happy the way you handled the deal. We are definitely recommend you all And to a lot of people. I’m looking for another car for me. I will definitely entertain buying it there 110% please

Report a concern   December 19, 2024 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast very professional and realistic pricing

Report a concern   December 19, 2024 — Rated 10 out of 10 by S.N.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service is always quick, friendly, and professional. I would like to recommend always running the cars through the car wash. It used to be standard for every visit. It helps to remove the road grime. Thank you!

Report a concern   December 19, 2024 — Rated 9 out of 10 by J.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, prompt friendly.

Report a concern   December 19, 2024 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We love our Kona...the way it drives, its comfort, the mileage we get. Just everything about it. We've been very satisfied with service, both replacing the recalled valve and the oil change and inspection. The waiting room is convenient and comfortable. Thank you all.

Report a concern   December 19, 2024 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to get an appointment. They go over my vehicle to look for issues and let me know if anything needs updated or fixed. They are kind and courteous. They offer a nice waiting room.

Report a concern   December 19, 2024 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The ease of doing the deal.

Report a concern   December 19, 2024 — Rated 10 out of 10 by John Hodgson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer focused service!

Report a concern   December 19, 2024 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything!

Report a concern   December 19, 2024 — Rated 10 out of 10 by Clifton Rodgers Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick turn around time

Report a concern   December 19, 2024 — Rated 10 out of 10 by Q.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was great and professional.

Report a concern   December 19, 2024 — Rated 9 out of 10 by P.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficient service, high quality

Report a concern   December 19, 2024 — Rated 10 out of 10 by Michael Napier Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent service all the way around from our Salesman to the financial staff to the manager. The focus they place on you makes you feel like a VIP while the process is going on. They will most surely have me and my family's business from here on.

Report a concern   December 19, 2024 — Rated 10 out of 10 by L.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reliable vehicles and great service !!

Report a concern   December 19, 2024 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My family has bought probably 20 cars from Don Franklin

Report a concern   December 19, 2024 — Rated 10 out of 10 by C.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Frendly and no esit

Report a concern   December 19, 2024 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always pleasant and helpful staff. Very attentive to my needs.

Report a concern   December 19, 2024 — Rated 10 out of 10 by V.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Working with the Don Franklin family of dealerships has always been great. I’ve bought multiple vehicles from multiple dealerships thus far and they have always taken great care of me.

No pressure, no bait-and-switch, and everything was upfront and straightforward. When we couldn’t make a deal, we didn’t, and that was fine. Later, when we did come to an agreement on something else, we signed. All in all, exactly what I want the car buying experience to be like.

Report a concern   December 18, 2024 — Rated 10 out of 10 by P.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent

Report a concern   December 18, 2024 — Rated 9 out of 10 by E.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone was super nice and our sales person was very knowledgable of the cars and differences between levels. The person who helped setup blue link was also very kind and helpful.

Report a concern   December 18, 2024 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and simple

Report a concern   December 18, 2024 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

It was a real pleasure to work with Jeff York. He took time to explain the options, and he has indepth knowledge of the vehicles and the sale processes. He showed us vehicles with the options we were considering. When we decided on our color choice, he worked to find that exact vehicle, and he did. Everyone I mst at Don Franklin Hyundai pleasant and helpful.

Report a concern   December 18, 2024 — Rated 10 out of 10 by T.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Chris was great. Professional and thorough service. Everyone were helpful and polite. I would recommend their service to others.

Report a concern   December 18, 2024 — Rated 10 out of 10 by Anita Scott Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I love the new design on your 2025 cars and I love the warranty that you give on your cars. Everyone is friendly

Report a concern   December 18, 2024 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Stylish and pleasing characteristics. Reliable, responsive and safe vehicles. Courteous and professional service.

Report a concern   December 18, 2024 — Rated 10 out of 10 by S.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone friendly and Efficient

Report a concern   December 18, 2024 — Rated 10 out of 10 by E.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We love the Hyundai brand. I really liked working with Jamal. I had been to a different dealership before coming to Don Franklin because they had what I wanted on site, but Jamal got me the car I wanted with a dealer trade and it was a much better experience overall.

Report a concern   December 18, 2024 — Rated 10 out of 10 by Khim Dhami Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Awesome service. I got outstanding service from the associates.

Report a concern   December 18, 2024 — Rated 10 out of 10 by P.N. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service. Entire process was simple and was the best experience I ever had buying a car.


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