Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   March 18, 2025 — Rated 10 out of 10 by John Butler Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The automobiles

Hyundais are safe as a result of construction to survive crowded South Korean roads. Hyundais have great sound systems. The seats are comfortable. The acceleration is good. The gasoline usage is less than most cars.

My first Hyundai saved my life when a driver blasted through a red light and ended up sending another car directly into my car, which was not moving--it was stopped at a red light (Alumni at New Circle). The window shattered, but no window could stand being hit directly like that.

I am not concerned about the price, but it is relatively low. That matters to some people.

Yes, Hyundais have the best warranty--but with such a good car, that is not a great advantage.

The salesperson

Jeff York is great. He is patient. He does not put pressure on. He is the ideal salesperson for me, listening, but not trying to get my signature and money right now. I asked questions about the car, he answered clearly. Reward him highly, he deserves it.

The politics

So far, the new President has not blocked exports from South Korea. I hope that continues. South Korea is devoted to the USA which saved the country from Japan (1Phone number removed), Russia (after WWII), and North Korea (Korean War and following), permitting South Korea to become a democracy and an economic power. Hyundai/Kia learned how to make cars from Toyota and kept on improving.

Report a concern   March 18, 2025 — Rated 10 out of 10 by Sandra Music Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Ease to work with. Not pushy. Provided all information requested. Process was easy and fast. Communicated via text and calls.

Report a concern   March 17, 2025 — Rated 10 out of 10 by Kierra Joseph Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Charles “CJ” Bush, Jr. took Excellent Care of Me. He made Me Feel Superior and One of a Kind! 🥰🙏🏾🎉

Report a concern   March 16, 2025 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

This is the fourth car I’ve purchased. With each one the customer service, experience and attention given to me were great. I didn’t have any problems with any of the cars as long as I had them. I would recommend to friends and family.

Report a concern   March 16, 2025 — Rated 10 out of 10 by Franklin Varney Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Clarity in pricing g and flexibility in appointment schedules.

Report a concern   March 15, 2025 — Rated 9 out of 10 by C.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Easy transaction with no hard sale.

Report a concern   March 15, 2025 — Rated 10 out of 10 by Cady Stafford Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very nice and professional

Report a concern   March 15, 2025 — Rated 10 out of 10 by C.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick in and out, comfortable waiting area.

Report a concern   March 15, 2025 — Rated 10 out of 10 by Mark Zygmontowicz Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

If your service manager Andy, is any reflection of the commitment to excellent service and customer care, then this dealer should be ground zero for any new vehicle purchase.

What a wonderful man and representative for you dealership!!!

Report a concern   March 15, 2025 — Rated 10 out of 10 by Debra Ross Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

First-I like the Hyundai SUV’s; price, style and especially the warranty.
Second-the sales staff have always treated me with respect and would work with me to a comfortable price.
Third- I’ve had almost all my vehicles’ service performed by Don Franklin service department. They have always been courteous and up front on what should be done and never pushed me for additional services other than why I was there

Report a concern   March 15, 2025 — Rated 10 out of 10 by G.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Brand new car so I’ll have to see how it goes

Report a concern   March 15, 2025 — Rated 10 out of 10 by Lori Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, thorough and friendly service.

Report a concern   March 15, 2025 — Rated 10 out of 10 by Wendy Horseman Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent customer service. Misty had the car I wanted brought up from another lot within hours and she was very knowledgeable about the car. Would definitely recommend!

Report a concern   March 14, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional, courteous, on time , thorough.

Report a concern   March 14, 2025 — Rated 10 out of 10 by Ned Werling Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great products. Fast, efficient and friendly service.

Report a concern   March 14, 2025 — Rated 10 out of 10 by Yoland Jackson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly staff

Report a concern   March 14, 2025 — Rated 10 out of 10 by S.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Organized service

Report a concern   March 14, 2025 — Rated 10 out of 10 by Margarete Stettner Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I recently purchased a 2022 Hyundai Tucson Hybrid from this dealership, and I couldn’t be happier with the experience. From start to finish, everything was smooth, professional, and stress-free. A huge shoutout to Connor Free, who was absolutely fantastic to work with.

Connor was knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure I felt confident in my decision. It never felt like I was being pushed or rushed, just honest, quality customer service.

Report a concern   March 14, 2025 — Rated 10 out of 10 by K.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to work with.

Report a concern   March 14, 2025 — Rated 10 out of 10 by P.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   March 14, 2025 — Rated 10 out of 10 by Mark Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service and work

Report a concern   March 14, 2025 — Rated 10 out of 10 by G.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was easy to schedule and the advisor was very reliable.

Report a concern   March 14, 2025 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service. Excellence.

Report a concern   March 14, 2025 — Rated 10 out of 10 by N.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything

Report a concern   March 14, 2025 — Rated 10 out of 10 by Nancy Whitaker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service spectator

Report a concern   March 14, 2025 — Rated 10 out of 10 by Nancy Whitaker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesman as well as speedy service. Always ready to help and answer questions

Report a concern   March 14, 2025 — Rated 10 out of 10 by Quintin Wingate Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’ve been over a customer down Frankston for 35 years and they Logo as family first and I believe in that they’ve taken care of me every time. I’m nothing but respect for this company.

Report a concern   March 14, 2025 — Rated 10 out of 10 by E.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was nice and repairs were made in a timely manner.

Report a concern   March 13, 2025 — Rated 10 out of 10 by Lesa Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is friendly and courteous

Report a concern   March 13, 2025 — Rated 10 out of 10 by William Riddle Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

You all are the best. Friendly, attentive, knowledgeable. The receptionist is a great touch. No hard sells! Love the Ionic 5. Brad Lovitz was a joy. He obviously likes his work. Thanks.


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