- Phone: (859) 263-5020
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Customer Testimonials
After an estimation of a week Alexis was able to diagnose, order new parts and repair in 2 days! Very much appreciated.
Services and convenience
Every one is very helpful with whatever you need
Don Franklin is easy to do business with. I love my Hyundai Sonata because of fuel efficiency and comfort. I like the fact that I can have a rapport with the service writers. They can normally give me a reasonably accurate estimate on what services are due, the time it will take and the cost that I may incur. I highly recommend Don Franklin and will continue to use them for all of auto needs!
Customer service was outstanding
I like your courteous, friendly, knowledgeable service reps, and your thorough service.
Everyone there has been very friendly and helpful during and after the purchase of my car!
Iove how comfortable Leanna makes me feel Everytime I come get my car serviced. She is understanding respectful and sweet
G0t what we were after. Fair price. Good service
Usually prompt on your service. Love your new building
We had a wonderful experience working with Conner Free. He was able to get us in the car I had my heart set on for the payment we preferred. I will definitely be back and send my family and friends to him!
Friendly staff
Get the work need accomplished.
The gentleman that works in the parts department was very very helpful and understanding
Friendly service
Very helpful and Daryl very knowledgeable.
Purchasing was very easy. I would definitely recommend. I'll be bringing my daughter for a visit soon.
Value
CJ was so great to work with! He made it easy and smooth.
Efficient and open communication
Good service and friendly workers
So far, my Hyundai Santa Cruz has been a great little truck, and yes, I'm going to call it a truck, since it has a bed and a tailgate. Bringing it in for service was quick, easy, and cost-free due to Hyundai's Factory Maintenance that came with the vehicle. Don Jacobs provided a comfortable place to sit, coffee, snacks, and WiFi, so who could have asked for any more?
Great communication, completed in a timely manner
Brad was a great help and was a pleasure to work with. I never felt pressured with him and he listended to what I wanted.
On-time, complete service.
Everything was as expected. Matter of fact they found a problem and scheduled a appointment to fix it under warranty.
Everyone in the service department has been great. The main drawback is it takes so long to get scheduled.
Collin was patient and thoughtful throughout the purchasing process. He was never pushy and accommodated or concerns.
Drop off and pick up
My experience with the staff has always been wonderful everyone’s courteous. As far as Service I don’t feel like you’re trying to rip me off, which is a wonderful thing.

Cost-effective and quick