Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   February 23, 2026 — Rated 10 out of 10 by John Johnson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

so far i have just spoken with a couple of salesmen. very knowledgeable

Report a concern   February 23, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Dealer was a nice guy. I’m looking for Audi 7Q Premium Plus from year 2022 to 2023.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Kenneth Gray Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kanon was an excellent representative of your company. He answered all of our questions and was very professional. I would recommend him to anyone interested in purchasing a Genesis.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Pam Spalding Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We love our Genesis G70 - the service Don Franklin Hyundai has provided has been very good. The new Genesis center was excellent!

Report a concern   February 23, 2026 — Rated 10 out of 10 by B.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff, timely service

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Misty was very helpful and very attentive and professional! She was great.

Report a concern   February 23, 2026 — Rated 10 out of 10 by M.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We had an amazing experience purchasing a new vehicle with Xavian Tellis as our sales professional!

Report a concern   February 23, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

No pressure sales, everyone is super nice and helpful.

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very nice employees..Love the lot selections..Very nice service employees!! I do not like the two hour drive to get there but I do it when I’m scheduled!!

Report a concern   February 23, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Daryl was very knowledgeable, friendly and a pleasure to work with, we would definitely work with him again in the future.

Report a concern   February 21, 2026 — Rated 10 out of 10 by Sarah Kyser Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly atmosphere kind people made it happen

Report a concern   February 20, 2026 — Rated 10 out of 10 by Geoffrey Heath Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was great to talk with and very knowledgeable about the Genesis product.
Although no one seems to know about the “trick” when taking your car through a car wash..!!

Report a concern   February 20, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your service department is very efficient. Highly recommend.

I was not happy with the salesman who leased me the car. After the sale he was no help to me at all with issues. Would think twice before leasing or buying another car there I’m sorry to say.

Report a concern   February 19, 2026 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and personable staff. M.J. Carpenter is the best!! He always goes the extra mile.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Darrell Clark Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love our Hyundai Sonata. It has a lot of room and it’s comfortable ride. The starter went out. Hyundai service got right on it. Had it fixed within a day very fast service

Report a concern   February 19, 2026 — Rated 10 out of 10 by Roger Carpenter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The manager helped me with a problem with the seal on my brand new car.. I appreciate him taking care of this and ordering it for me ..
They said would let me know when it comes in... they always have clean bathrooms, they have snacks and also wifi .. Thank you

Report a concern   February 19, 2026 — Rated 9 out of 10 by J.S.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service and responsive to questions and concerns.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Douglas Daza Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great staff. Buying a car was easy and stress free. Service department is excellent.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Rodnel Baena Aguane Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The customer service is very good.

Report a concern   February 19, 2026 — Rated 9 out of 10 by Alicia Henning Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was easy fo schedule.

Report a concern   February 18, 2026 — Rated 10 out of 10 by P.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and responsive. I have a lot of trust in them.

Report a concern   February 18, 2026 — Rated 9 out of 10 by S.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Provided a comfortable lounge to wait in.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Kenneth Barras Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

As usual the service staff provided me with courtesy, care and best support with regards to my vehicle. I was given a choice of solutions, and it was performed with little delay. Don Franklin Hyundai is my go to for all things automotive.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Monica Clark Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were awesome to work with

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very helpful and knowledgeable people.

Report a concern   February 18, 2026 — Rated 10 out of 10 by V.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Spacious waiting room, clean. Appointment was quick! Thanks

Report a concern   February 18, 2026 — Rated 10 out of 10 by Russell Newton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The quietest, smoothest riding vehicle I have ever owned. Love all of the technology. My salesman Kanon was awesome. This is my first experience with the service department and I could not have been treated better.

Report a concern   February 18, 2026 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Collin was incredibly helpful & understanding when it came down to what I needed

Report a concern   February 18, 2026 — Rated 9 out of 10 by M.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice waiting room.
Service is good but it takes a while for an appointment, although it's quicker now

Report a concern   February 18, 2026 — Rated 10 out of 10 by Benjamin Bowen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Super fast and friendly!


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