Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our salesman, Xavian, was very knowledgeable and had a great personality. Made us feel very comfortable and comfortable with our choice of vehicles.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Elizabeth Buckner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service personnel very friendly and helpful.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Scottie Howard Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and easy to work with. The Hyundai products are comfortable and well equipped. We have bought two vehicles in the last year and are very happy with both of them.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Carlton Jeffries Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

First of all, I like the people. I was doing business with , then I like the product. It's a good place to buy a car.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Russ Price Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I once had a Tiburon that ran forever, cannot remember how many miles were on it, close to 300,000 or close! We got my mom a 2019 Kona and still love it. Those experiences and never having any issues with your service center has made my choice for a new Kona easy to make. Hoping we can get the deal done!

Report a concern   May 11, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service team

Report a concern   May 11, 2026 — Rated 10 out of 10 by Elizabeth Mcintire Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was so nice and profesional. I was very comfortable talking with him. The dealership is very classy with very nice vehicles.

Report a concern   May 11, 2026 — Rated 9 out of 10 by C.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Did not need an appointmen
Reasonable price

Report a concern   May 11, 2026 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our Hyundai Elantra was a great car. We had it for 10 years and it was only in the shop one time.

Report a concern   May 7, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very organized and short waiting time to get in and seated, but waiting time sometimes is long.

Report a concern   May 6, 2026 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Was fair on the trade, you beat carmax by $1,600. Was easy and fast to deal with.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Caren Harrison Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service, very friendly and thorough! Liked that I could drop off my car the day before!

Report a concern   May 5, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Convenience and efficiency

Report a concern   May 5, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great leadership. Seems different recently. Very positive.

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and professional service.

Report a concern   May 5, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Clean facilities. On time.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Donna Kosch Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Cody from service dept was friendly and explained what was done to my car. They didn’t try to sell me something or say something was wrong with my car. I’m glad I took my car there for service. It was my first time and I will definitely go back

Report a concern   May 5, 2026 — Rated 9 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely, courteous and friendly.

Report a concern   May 5, 2026 — Rated 10 out of 10 by A.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Wide selections of good looking vehicles sales people are the best I've ever dealt with especially Chad. Very good experience

Report a concern   May 5, 2026 — Rated 10 out of 10 by Stephen Rowe Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The experience was seamless. Salesman Jamal was professional and quick acting. Salesman can multi task well. Finance manager was great as well. I loved how everything was electronic when it came to signing documents. It was the best experience at a dealership I’ve ever had.

Report a concern   May 2, 2026 — Rated 10 out of 10 by Jimmy Queen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people. Nothing wrong with my vehicle. That all checked out. Turns out that my three year old Santa Fe was a great purchase.

The folks in service were very helpful and answering questions I had about the service program. They act like they care that I drove in. Doesn’t happen in many businesses. Cody, in particular, was quite helpful.

Report a concern   April 30, 2026 — Rated 10 out of 10 by N.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I just like my car! The service is really good. They take time to explain things to you.

Report a concern   April 30, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The time I was there was good.

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Responsive and communicates well.

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always fast and friendly! Appointments are easy to make.

Report a concern   April 30, 2026 — Rated 10 out of 10 by Terry Morton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great suv service outstanding

Report a concern   April 30, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very quick and efficient service staff. Nice folks to deal with!

Report a concern   April 30, 2026 — Rated 10 out of 10 by Margaret Cotton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very nice and professional.

Report a concern   April 30, 2026 — Rated 9 out of 10 by D.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Personal service

Report a concern   April 29, 2026 — Rated 10 out of 10 by Carrol Hutton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was explained.
Dealership did not rush the process
Asked if they could keep the car overnight before we picked it up for one last check.
They were conscious of the charges and kept them to a minimum.
Provided a loaner car because we had Doctors appointments.
Best dealership experience ever.


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