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Customer Testimonials
I like the customer service. Always friendly and professional.
Everyone is so friendly and efficient!
Service was quick and efficient. I like the Hyundai warranty!
Waiting area was nice
I have always been treated very well by the service staff.
Great service
It’s good.
They get you in quickly, clean waiting area, explain things well.
Conner dos a great job!
Your Salesmen are courteous and helpful. Your inventory has a nice selection.
Education regarding maintenance
Great with respecting my time
Very well organized and completed service in a timely manner!
Service was outstanding! Experience first-class.
Very respectful and knowledgeable business
I love my Hyundai, and want the best service, even if that means driving 3 hours around trip to come back to Don Franklin’s store.
The service is thorough, and in minimal time.
All employees have friendly, respectful and helpful.
A pleasure doing business with Don Franklin!!
Dan (service advisor) and Kanon (my sales guy) are both so very attentive to my cars needs and my personal concerns for my car and its performance. They're always willing to discuss every issue with me and, together, search for the best available resolution.
The Customer Service Dept. of Hyundai is the BEST I have ever experienced! I look forward to ‘service days’ on my Tucson. Thank you all, especially Alexis and Chris!
Great staff, professional, efficient, beautiful facility.
Genesis service is 5 star. Dan took great care of me me. The service alone is enough for me to it another Genesis! Love my vehicle! Service is everything!
Easy to get an appointment
Took car right on time
Everything completed on time
The cars. Simply because even the used cars have such a lengthy inspection process, the salesmen especially Jamal were all awesome.
Convenient, friendly, customer-foxused
Beautiful showroom, excellent customer support and knowledgeable salesman.
Customer service
People are really nice and helpful. Nice area to wait on service to be done.
The ambience suggests comfort while you wait and the large 3 bay windows in the waiting area are a plus.
Service was great, staff was knowledgable and efficient, and experience overall was pleasant.
The service department at Genesis of Lexington is top notch.
Service department is courteous and knowledgeable
Salesmen are knowledgeable and courteous. You have a variety of nice looking vehicles.