Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   September 9, 2025 — Rated 10 out of 10 by A.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything about Hyundai is nothing short of amazing from the services to my car itself. I will always recommend Hyundai services and products

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything is taken care of easily
Report a concern   September 9, 2025 — Rated 10 out of 10 by Cheyenne Reding Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Collin was amazing and helped me so much!!! He made the process so easy!

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The new Genesis service facility was absolutely top notch, a major improvement over the previous arrangement with Hyundai. The waiting room was comfortable and luxurious.
The service manager was personable and professional. Everything was explained in detail and all my expectations were exceeded.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Elizabeth Cunningham Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service
Report a concern   September 7, 2025 — Rated 10 out of 10 by Roger Ward Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are thorough, friendly service. Always do a good job.
Report a concern   September 7, 2025 — Rated 10 out of 10 by E.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Atencion
Report a concern   September 6, 2025 — Rated 10 out of 10 by Ardith Henson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very nice new location. Work completely in timely manner.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Ronald Garcia Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Amazing customer service and management. Highly recommended.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Emily Ratchford Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Extremely personal staff, beautiful waiting area, complimentary snacks and drinks. I already own the car and I’m sold.
Report a concern   September 6, 2025 — Rated 10 out of 10 by Marian Sims Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like everything. Courteous, smart, and kind. I’ve been here since my car had 4 miles on it. I love the patience of Chris and Leanna and Alexa. Soo helpful and they care about me. I’m 80. My car must be safe. My sonata is fabulous. Thank you. ❤️❤️❤️

Report a concern   September 6, 2025 — Rated 10 out of 10 by Michael Masterson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

David in service does a great job keeping up with keeping my cat running great.
Report a concern   September 6, 2025 — Rated 10 out of 10 by S.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Kind, fast, nice waiting area.

Report a concern   September 6, 2025 — Rated 9 out of 10 by James Adams Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

None
Report a concern   September 6, 2025 — Rated 10 out of 10 by Matthew Knipp Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is always friendly and they explains what they are going to do and what your vehicle needs.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Howard Hodge Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, very friendly knowledgeable staff
Report a concern   September 5, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly

Report a concern   September 5, 2025 — Rated 10 out of 10 by Tin Tran Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ben is a very great saleman
Report a concern   September 5, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional pulled up out of the weather and safe parking area

Report a concern   September 5, 2025 — Rated 10 out of 10 by Juan Suarez Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The costumer service they are so nice
Report a concern   September 3, 2025 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Easy to schedule service needs.

Report a concern   September 2, 2025 — Rated 10 out of 10 by E.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional and courteous, very customer-friendly. Service is always great.

Report a concern   September 1, 2025 — Rated 10 out of 10 by William Cheek Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to make appointments. Nice clean waiting room, knowledgeable service people
Report a concern   September 1, 2025 — Rated 10 out of 10 by E.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my car.

Report a concern   August 31, 2025 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very prompt and got the job done quickly!
Report a concern   August 31, 2025 — Rated 10 out of 10 by T.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

From shopping to purchase to service, everyone is very professional. I would and do highly recommend Don Franklin Genesis..
Report a concern   August 31, 2025 — Rated 10 out of 10 by Michael Greiving Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You take care of the car for me. I just have to bring it in regularly for scheduled service.
Report a concern   August 31, 2025 — Rated 9 out of 10 by L.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick efficient service
Report a concern   August 31, 2025 — Rated 9 out of 10 by Kendrick Gardner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service waiting area is comfortable and has snacks

Report a concern   August 30, 2025 — Rated 10 out of 10 by Lynn Skillman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The gentleman that helped me was kind and very fair . Explained everything very well and had my car back in a reasonable campus of time . GREAT SERVICE 😊

Privacy Policy