Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   January 15, 2025 — Rated 10 out of 10 by Lance Penney Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I like the way the sales people treat you like you are family. I was really impressed that my sales guy Darryl still had my number from 6 years ago. Our family has bought 4 cars in 10 years from this dealership and would gladly recommend it to everyone.

Report a concern   January 15, 2025 — Rated 10 out of 10 by Y.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Clean and organized

Report a concern   January 14, 2025 — Rated 10 out of 10 by E.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Qualtand fast service

Report a concern   January 14, 2025 — Rated 10 out of 10 by Glenn George Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendly and efficient

Report a concern   January 14, 2025 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Your representatives were all knowledgeable and helpful. They did not hurry me, and they were concerned that I understood the basics and had a good idea of how to implement the extras. Even after purchasing the car they continued to answer any questions that came up. I would recommend Don Franklin cars to anyone.

Report a concern   January 14, 2025 — Rated 10 out of 10 by Lisa Terrill Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service

Report a concern   January 14, 2025 — Rated 10 out of 10 by Noah Williams Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendly staff

Report a concern   January 14, 2025 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, competent service.

Report a concern   January 14, 2025 — Rated 9 out of 10 by Derrico Adams Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff. Has snacks in the waiting room. I do feel Genesis people get the short end of the stick in comparison to other luxury car owners. Please look at what others are offering. If I am paying Lexus prices, I hope to get some Lexus perks

Report a concern   January 12, 2025 — Rated 10 out of 10 by W.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt. professional service. Good value.

Report a concern   January 11, 2025 — Rated 10 out of 10 by N.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Personal touch of sales representative

Report a concern   January 10, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service.

Report a concern   January 10, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and helpful staff!

Report a concern   January 10, 2025 — Rated 10 out of 10 by Diana Campbell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything is great!!!

Report a concern   January 10, 2025 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

First class !

Report a concern   January 10, 2025 — Rated 10 out of 10 by Brandon Rassman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They took care of me start to finish!!

Report a concern   January 10, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service

Report a concern   January 10, 2025 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service don’t let people bring stay dogs to office running around your waiting room jumping on customers got my jacket had to have it dry cleaned leather jacket I love dogs but not in customer section

Report a concern   January 7, 2025 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick, easy scheduling, friendly staff

Report a concern   January 6, 2025 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very impressive intake process, communication process, and follow up process. Overall very personable and efficient.

Report a concern   January 5, 2025 — Rated 9 out of 10 by Ronald Riddell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional and friendly

Report a concern   January 5, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional and friendly staff. Always on time and communication is never an issue

Report a concern   January 5, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service!

Report a concern   January 5, 2025 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was quick and efficient. Appreciated the quality of work.

Report a concern   January 5, 2025 — Rated 10 out of 10 by Ahmad Nekzad Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional!!

Report a concern   January 4, 2025 — Rated 9 out of 10 by O.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The new lounge is wonderful.

Report a concern   January 4, 2025 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

New location for Hyundai service on Richmond road was built with the customer in mind. Great construction and concept. Keep up the good work.

Report a concern   January 3, 2025 — Rated 10 out of 10 by S.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   January 3, 2025 — Rated 10 out of 10 by G.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service and friendly employees.

Report a concern   January 3, 2025 — Rated 10 out of 10 by Christopher Clarke Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Misties green swirly glasses!!


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