Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   April 8, 2025 — Rated 10 out of 10 by Deanna Perkins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my new Santa Fe Limited!! I have bought my last 3 vehicles from Don Franklin! They are the best!!!

Report a concern   April 8, 2025 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Jamal was awesome!!

Report a concern   April 8, 2025 — Rated 9 out of 10 by Mostafa Amr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to schedule and congenial staff

Report a concern   April 8, 2025 — Rated 10 out of 10 by R.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Speedy good service

Report a concern   April 8, 2025 — Rated 9 out of 10 by Jon Voss Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I really like Jamal Wagner , I keep coming back because his knowledge and he’s always in a good mood .

Report a concern   April 8, 2025 — Rated 10 out of 10 by R.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick service, friendly staff, nice facilities.

Report a concern   April 5, 2025 — Rated 10 out of 10 by M.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff was amazing helped with everything I needed

Report a concern   April 5, 2025 — Rated 10 out of 10 by Brian Mullikin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and easy to get in and out of the dealership without being hassled.

Report a concern   April 5, 2025 — Rated 10 out of 10 by David Abner Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Your sales associate gave me the best price at the beginning of our discussion coupled with low interest. I did not have to Easter her time or mine negotiating several times like I had to do at other dealerships.

Report a concern   April 5, 2025 — Rated 10 out of 10 by A.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Our salesperson went out of his way to accommodate us and get what we wanted at a fair price.

Report a concern   April 5, 2025 — Rated 10 out of 10 by Todd Horstmeyer Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Did not have to wait long before my service was completed.

Report a concern   April 5, 2025 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Free quick service! I was sent to a very nice waiting area, but I didn’t see what they did to my car. Just trusted they did what they said they did! Time will tell!

Report a concern   April 5, 2025 — Rated 10 out of 10 by H.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Helpful staff

Report a concern   April 5, 2025 — Rated 10 out of 10 by Jayeshkumar Patel Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very very nice work

Report a concern   April 5, 2025 — Rated 10 out of 10 by Lisa Gravitt Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Misty is great! She is helpful and very patient. Really enjoyed working with her!

Report a concern   April 5, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Salesman was very knowledgeable and helpful

Report a concern   April 4, 2025 — Rated 10 out of 10 by N.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick booking a schedule. They picked up and dropped off my car which is really convenient. And got my car detailed, clean from inside and out. That’s my favorite part. Thank you.

Report a concern   April 2, 2025 — Rated 10 out of 10 by William Romine Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Sales representative Brad was great. Knowledgeable, communicative, and helpful with all my many questions. He knew we were shopping various dealers and there was no pressure to make a purchase. After our extensive research we chose the Palisade and Brad took over to make our transition to our new vehicle easy. So far so good with the performance of the Palisade. Grandson stated “welcome to 2025”.

Report a concern   April 2, 2025 — Rated 10 out of 10 by M.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I appreciate the straight forward approach of the sales staff

Report a concern   April 1, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Nice, semi affordable.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Donna Sparks Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service is amazing!! Ty Cobb sold us on Don Franklin. We have been to every dealership looking for the perfect relationship and car. Thanks to Ty he made us feel at home. Thank you Ty!

Report a concern   April 1, 2025 — Rated 10 out of 10 by E.L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous employees and quick and efficient

Report a concern   April 1, 2025 — Rated 10 out of 10 by Melissa Berry Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly prompt service

Report a concern   April 1, 2025 — Rated 10 out of 10 by Margeret Gambrel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The people that works there are every helpful and I have been buying from there for 10 years

Report a concern   April 1, 2025 — Rated 9 out of 10 by Henry Mathis Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great customer service. All the staff are polite and friendly.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Devin Taylor Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like the customer care provided by all of the employees.

Report a concern   March 31, 2025 — Rated 10 out of 10 by Mike Skeens Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My family, including adult children, have purchased 5 Hyundais & a GV70 from Don Franklin. We have only had a few issues with any of the vehicles but any problems that occurred were fixed appropriately & without any hassle. Your service dept is a 10 out of 10.

Report a concern   March 30, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Laid back atmosphere and the abundance of options

Report a concern   March 30, 2025 — Rated 10 out of 10 by S.S.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was timely, the staff courteous, the the work excellent.

Report a concern   March 29, 2025 — Rated 10 out of 10 by H.Y. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Fantastic attention to my needs, great sales staff, and super job explaining the product. Took the hassle out of buying a car!


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