Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   February 15, 2025 — Rated 10 out of 10 by Henry Reeves Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was our first oil change for our new car. Service was great and very friendly.

Report a concern   February 15, 2025 — Rated 10 out of 10 by Wynolia Middleton Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quick and essy Derrick Bond was respectful and a gentleman

Report a concern   February 15, 2025 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I would like to thank Conner Free for taking his time with us and answering all questions in a professional manner. He sold us completely on your good product. I would recommend you to anyone.

Report a concern   February 15, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, inexpensive service.

Report a concern   February 15, 2025 — Rated 10 out of 10 by Elena Sonnentag Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service!

Report a concern   February 15, 2025 — Rated 10 out of 10 by V.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love the style of my GV70 and the way it drives.

Report a concern   February 15, 2025 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Hope to see you all soon Thank You Chad and Nick

Report a concern   February 15, 2025 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love the vehicle. CJ was awesome and made everything very easy.

Report a concern   February 15, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love your autos. Great people there. Keep on. Keeping on.

Report a concern   February 14, 2025 — Rated 10 out of 10 by B.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Y’all did a great job fixing my wife’s car and in record time!

Report a concern   February 14, 2025 — Rated 10 out of 10 by Tyler Forristel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Being in sales myself before I tend to really not like seeing sales people do "techniques" on me. I've bought from Brad a couple times now because he truly makes me feel like I'm talking to a friend about what the best deal is for me. I wish more sales people gave that off better. But he's a big reason why I personally stick with Don Franklin.

Report a concern   February 14, 2025 — Rated 10 out of 10 by A.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kanon was quite knowledgeable about the products he was selling and did follow up w us the next day. The all electric gv70 was a great car.

Report a concern   February 13, 2025 — Rated 10 out of 10 by W.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ready efficient. Friendly, not a long wait.

Report a concern   February 13, 2025 — Rated 10 out of 10 by Kristin Smith Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Xavian and Travis at Genesis were top notch. They educated on the car and weren’t pushy. It was a great experience that made me want to work with them. They also went above and beyond to make it possible for me to trade in my Volkswagen lease.

Report a concern   February 13, 2025 — Rated 10 out of 10 by Chuck Cantrell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very efficient and timely while getting my vehicle serviced. Easy check in and check out.

Report a concern   February 12, 2025 — Rated 10 out of 10 by David Hensley Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The way a customer is treated more like a good friend or family member rather then someone who is potentially going to make a purchase. Overall the welcoming atmosphere of the dealership from the receptionist to the salesman and the finance department they all make a great impression and are really great

Report a concern   February 12, 2025 — Rated 10 out of 10 by J.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service and vehicle in excellent shape

Report a concern   February 11, 2025 — Rated 10 out of 10 by Robert Bova Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Genesis is a great brand. I’ve owned a GV70 and traded up to a GV80. I’m so happy with my decisions to buy these cars.
Both salesmen were very professional and helpful.
My experience with the service department was very pleasant.
I heartily recommend Don Franklin Auto and specifically the Genesis line of SUVs.

Report a concern   February 11, 2025 — Rated 9 out of 10 by T.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Style - Reliable

Report a concern   February 11, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Need to improve on wait time.

Report a concern   February 11, 2025 — Rated 9 out of 10 by L.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was quick but thorough

Report a concern   February 11, 2025 — Rated 10 out of 10 by W.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The products stay up-to-date and top quality. The staff is very courteous and friendly and very knowledgeable of the needs of the vehicles.

Report a concern   February 10, 2025 — Rated 9 out of 10 by Ramona Watson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very courteous. Never pushy . Never feel extra products are pushed on me.

Report a concern   February 10, 2025 — Rated 10 out of 10 by Shannon Henry Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Darryl Bond is a very friendly, relatable and honest person. Felt very safe sending my elderly dad to work with him.

Report a concern   February 9, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service, honest a great company to work with.

Report a concern   February 9, 2025 — Rated 10 out of 10 by Nicholas Tripure Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything, salesman Jamal was as helpful as a person could be. Warranty great etc.

Report a concern   February 9, 2025 — Rated 10 out of 10 by T.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reasonable rates , quick service

Report a concern   February 9, 2025 — Rated 10 out of 10 by S.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the speed and quality of the repairs on my vehicle.

Report a concern   February 9, 2025 — Rated 10 out of 10 by P.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You are friendly

Report a concern   February 9, 2025 — Rated 10 out of 10 by Lela Cason Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Darrel Bond worked nonstop to get our deal done.


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