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Customer Testimonials
Everyone was very cooperative and helpful in my service experience. I appreciate the time and effort the service department put into servicing my Genesis. Thank you very much.
It was Genesis service I used. I had an appointment for an oil change and tire rotation. They had everything finished within an hours time.
Professionalism and Effeciency.
I have found the sales and service departments. To be very friendly and courteous. I have no major complaints regarding the vehicles and I have had several over the last 10 years. I am one of those who changes every three years because I love new cars and the new features added.
I enjoy driving my Genesis GV 80.
Professionalism
Working with Xavian, Kanon & Olivia was a very good experience. I think this was our 10th car purchase from Don Franklin. They are always very professional.
I have driven Buicks most of my entire life and I prefer them above all others. I have my Jeep serviced, I bought it from Don Franklin Ford in Columbia, at the dealership in Somerset and have had nothing but great experience with the people in the service department there.
Dan was very professional and great to work with from start to finish!
Great service department!
Great and fast service!
Collin knows his stuff. Very informative, had a lot of patience and not one bit pushy! Great salesman! Highly recommend!
Very thorough and great customer service!!
Style and great employees
Service
Excellent customer service!! Jim H and Tori were outstanding!!
Everyone is very nice and knowledgablrn
Good service. Comfortable waiting area. Good service technicians.
Responsive staff and quality products
Professional timely courteous
I appreciate and respect everyone at Don Franklin. Everyone is very kind, caring, helpful. When my Kona needs routine oil changes or I have any questions, I only go to Don Franklin. I call or go in person and I know we are always very easy relaxed patient with all questions and answers.
I appreciate Don Franklin
You replaced my car engine honoring the recall.
I got floor liners and mud guards
Great service department and Dan is great to work with!!!
On time. Very efficient. Feel like my Tucson is being well taken care of. Cost of service is reasonable.
Service center is clean and safe.
I had a great experience getting my car serviced there. Very quick and efficient and Cody was very friendly and helpful.
Thank you so much for quick response
The service and waiting are great!
It’s all Excellent
Quick to schedule