Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   February 13, 2026 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Employees were courteous and friendly and on time. The location is convenient for us. Waiting area clean and neat.

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and easy scheduling

Report a concern   February 13, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The prices are good. Your work real quickly.

Report a concern   February 13, 2026 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service very professional and through

Report a concern   February 11, 2026 — Rated 10 out of 10 by Patrice Long Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficiency and the excellent quality of service provided.
And the staff is amazing!

Report a concern   February 10, 2026 — Rated 10 out of 10 by Chastity Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are very nice,and you get good service

Report a concern   February 5, 2026 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The employee's are very nice and welcoming, the service team is very helpful and it's easy to make an appt to get your car serviced

Report a concern   February 3, 2026 — Rated 9 out of 10 by C.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They on time service is great

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was awesome!

Report a concern   February 3, 2026 — Rated 10 out of 10 by L.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Came in for an oil change that we rescheduled due to weather. Even though they worked me in, I was in and out quickly. The service associates were friendly and courteous. The waiting area is stocked with drinks, snacks, plenty of outlets for chargers and comfortable, clean seating. Excellent service!

Report a concern   February 3, 2026 — Rated 10 out of 10 by R.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

DF will always work with you if you need to schedule service and is always easy to get in for service.

Report a concern   February 3, 2026 — Rated 9 out of 10 by G.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service

Report a concern   February 3, 2026 — Rated 10 out of 10 by Jack Whitney Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service advisors keep me advised and repairs have been completed and if there is an issue…quickly resolved.

Report a concern   January 30, 2026 — Rated 9 out of 10 by Chris Price Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Stop spamming for surveys

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like the service team. Honest and willing to help in every way possible

Report a concern   January 29, 2026 — Rated 10 out of 10 by Brudus Burton Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   January 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis is the Service Department is excellent. She is very professional and a joy to work with in servicing my 2025 Hyundai Palisade.

Report a concern   January 26, 2026 — Rated 10 out of 10 by Kayla Bramel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and non pushy

Report a concern   January 23, 2026 — Rated 9 out of 10 by M.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Spend a few minutes going over the work that was done. I might have questions.
Nice waiting room.

Report a concern   January 23, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was thorough, friendly and timely.

Report a concern   January 23, 2026 — Rated 10 out of 10 by Leah House Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I’m very satisfied

Report a concern   January 23, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The service is exceptional and my car rep worked hard at giving me the premium customer service
Mr Darryl Bond

Report a concern   January 21, 2026 — Rated 10 out of 10 by Scott Washing Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice service center. I have a lot of confidence they will take good care of my car.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Cecelia Johnson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The customer service is very Professional gave good quality service she knows how to wow her customers and her name is Alexis that works in Hyundia Service department.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Mark Cornelison Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was nice quick efficient I was able to wait and your waiting room is nice!

The only thing I didn’t find out was how many more services I have left for free.

Report a concern   January 21, 2026 — Rated 9 out of 10 by D.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Large inventory to choose from. Fair prices and trade in values without a bunch of haggling. Professional treatment by staff. A no pressure experience. This is my second purchase and I had a previous sale of an unneeded second car. So I’m a repeat customer.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Michael Fenstermaker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Pleasant staff. Great modern facility.

Report a concern   January 21, 2026 — Rated 10 out of 10 by William Cheek Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service, easy to schedule appointments, nice waiting room, knowledgeable service staff

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was fantastic!


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