Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   May 17, 2026 — Rated 10 out of 10 by T.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The professionalism
The quality
Quickness of the service
And the service manager was great.

Report a concern   May 16, 2026 — Rated 10 out of 10 by C.W.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Their attention to detail, and willingness to help.

Report a concern   May 16, 2026 — Rated 10 out of 10 by M.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is awesome. They keep me updated on the work being performed.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Bulah Campbell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was exceptionally nice and accommodating made our service call go smoothly.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Doug Guthrie Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My issues were resolved quickly

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All professional and nice

Report a concern   May 16, 2026 — Rated 10 out of 10 by K.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The technician was competent and informative

Report a concern   May 16, 2026 — Rated 10 out of 10 by Edith Hamilton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service personal are honest and informative.

Report a concern   May 16, 2026 — Rated 10 out of 10 by A.A. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Employees and managers go the extra mile. They really try to work with you and we appreciate that. We recommend them.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Mark Lucas Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything was great. Collin was absolutely wonderful

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Communication

Report a concern   May 15, 2026 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything and the gentleman who took care of us was the best!! Thank you so much for your service

Report a concern   May 14, 2026 — Rated 10 out of 10 by Sherrie Drum Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Darrell Bond is an excellent person and salesman very knowledgeable would be great to work with we just wants a fan of the Tucson but if we find something you all sale we will be back

Report a concern   May 14, 2026 — Rated 9 out of 10 by Christopher Robinson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Value, great service, great people

Report a concern   May 14, 2026 — Rated 10 out of 10 by Richard Burk Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly service

Report a concern   May 13, 2026 — Rated 10 out of 10 by E.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people and the service.

Report a concern   May 13, 2026 — Rated 10 out of 10 by Michael Fenstermaker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer focused, great facility

Report a concern   May 13, 2026 — Rated 10 out of 10 by E.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

No complaints

Report a concern   May 13, 2026 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Loved our salesperson C. J. Bush!
Love my Hyundai Tucson!

Report a concern   May 13, 2026 — Rated 10 out of 10 by Hugo Endris Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Was easy make appointment and detailed list of item checked and completed during service. Price for service completed was reasonable and in line with what industry charges for this type service.

Report a concern   May 13, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Our car has been extremely reliable in the first year. Service was excellent and quickly done.

Report a concern   May 13, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was very helpful and knowledgeable. Would love to work with him in the future.

Report a concern   May 13, 2026 — Rated 10 out of 10 by Russell Newton Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We have purchased 5 Hyundai vehicles and have had zero issues with any of them. Price is fair and my sales person Kanon is the best I have worked with yet. Service Department has been excellent to deal with thus far as well.

Report a concern   May 13, 2026 — Rated 10 out of 10 by George Neal Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Price, warranty, reputation, east to deal with.

Report a concern   May 12, 2026 — Rated 10 out of 10 by Roger Ward Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good customer service and quality work.

Report a concern   May 12, 2026 — Rated 9 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Not decided yet

Report a concern   May 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous personnel, easy explanations of what they did or found, quick service, easy access and seems to be very efficient.

Report a concern   May 12, 2026 — Rated 10 out of 10 by James Skaggs Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service was top notch

Report a concern   May 11, 2026 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Leanna (?) was very pleasant and helpful. Work was done quickly, and waiting area was comfortable.

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our salesman, Xavian, was very knowledgeable and had a great personality. Made us feel very comfortable and comfortable with our choice of vehicles.


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