Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   May 5, 2026 — Rated 10 out of 10 by Stephen Rowe Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The experience was seamless. Salesman Jamal was professional and quick acting. Salesman can multi task well. Finance manager was great as well. I loved how everything was electronic when it came to signing documents. It was the best experience at a dealership I’ve ever had.

Report a concern   May 2, 2026 — Rated 10 out of 10 by Jimmy Queen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people. Nothing wrong with my vehicle. That all checked out. Turns out that my three year old Santa Fe was a great purchase.

The folks in service were very helpful and answering questions I had about the service program. They act like they care that I drove in. Doesn’t happen in many businesses. Cody, in particular, was quite helpful.

Report a concern   April 30, 2026 — Rated 10 out of 10 by N.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I just like my car! The service is really good. They take time to explain things to you.

Report a concern   April 30, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The time I was there was good.

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Responsive and communicates well.

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always fast and friendly! Appointments are easy to make.

Report a concern   April 30, 2026 — Rated 10 out of 10 by Terry Morton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great suv service outstanding

Report a concern   April 30, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very quick and efficient service staff. Nice folks to deal with!

Report a concern   April 30, 2026 — Rated 10 out of 10 by Margaret Cotton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very nice and professional.

Report a concern   April 30, 2026 — Rated 9 out of 10 by D.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Personal service

Report a concern   April 29, 2026 — Rated 10 out of 10 by Carrol Hutton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was explained.
Dealership did not rush the process
Asked if they could keep the car overnight before we picked it up for one last check.
They were conscious of the charges and kept them to a minimum.
Provided a loaner car because we had Doctors appointments.
Best dealership experience ever.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Alfreda Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

A valued execution and choice for one’s time

Report a concern   April 29, 2026 — Rated 10 out of 10 by James Grider Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always ready to help

Report a concern   April 29, 2026 — Rated 10 out of 10 by Brenda Reid Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is quick and and staff are professional.

Report a concern   April 29, 2026 — Rated 10 out of 10 by F.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was awesome to work with. Love the tech with the base model and how it drives!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Charles Frazier Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is very nice and professional, it is the best dearership I have been in. They make you feel welcome. Chris Breeze is a very good service writer

Report a concern   April 29, 2026 — Rated 10 out of 10 by S.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Sales people were very knowledgeable and professional. Service was very fast

Report a concern   April 29, 2026 — Rated 10 out of 10 by Kevin Wagner Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The large selection of vehicles available and the friendly staff.

Report a concern   April 29, 2026 — Rated 10 out of 10 by R.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was great

Report a concern   April 29, 2026 — Rated 10 out of 10 by Brandon Hatfield Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service

Report a concern   April 29, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service manager at the Genesis dealership.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Tina Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, easy to schedule and quality work.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Marcel Lolonga Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service is so professional and they are very friendly and understanding

Report a concern   April 29, 2026 — Rated 9 out of 10 by Louis Barnett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The frequent updates on the status of my vehicle without having to inquire.

Report a concern   April 27, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very courteous and knowledgeable salesperson. Colin was great to deal with.

Report a concern   April 27, 2026 — Rated 10 out of 10 by K.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

All of the sales staff

Report a concern   April 27, 2026 — Rated 10 out of 10 by S.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The knowledge, selling to my wishes and not a higher priced vehicle. Being able to trust people there. I also loved the way everyone worked well together as a team. :)

Report a concern   April 27, 2026 — Rated 10 out of 10 by Charla Lykins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great communication

Report a concern   April 25, 2026 — Rated 10 out of 10 by Stephanie Peavler Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   April 25, 2026 — Rated 9 out of 10 by P.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people are very polite


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