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Customer Testimonials
Employees were determined to fix the issue
Provided a temporary car
Ease of dealing with the company.
No pressure, and very knowledgeable.
Alexis is always very welcoming when I drop off my vehicle. The service was a software update. I was only there for 40 mins! Quick and easy!
I love the kindness and professionalism of the whole entire staff, every time I’m there!
Jamal sold me my 2019 Kona. When I get my oil changed, I visit Jamal in his office box and we sit, talk easy easy just like family. The service department is truly amazing. Their work on my kona is efficient and the best with never a problem. The ones working in the service department are also easy easy just like family. The ones in the scheduling department answering phones are the same, easy easy just like family.
I'm good easy easy to all of them also. Never a problem. I appreciate everyone at Don Franklin Hyundai Lexington. My kona and all these people are the best. I care and they care. Jesus cares
Everyone was polite and helpful. Waiting area was thoughtfully designed. Car was clean upon pick up.
Very fast and efficient
Both are great
Everybody is always nice and friendly
Very good idea
As I have just purchased my first Genesis, I can only address the reputation of the product and services. The GV 70 Advanced package is highly rated online. The fact that Genesis shares the same warranty as Hyundai was a significant factor. Top marks for Sales Rep Kanon Bennett.
Not pushy, very informative
They did a Great Job
Outstanding customer service and sales rep in Jamal.
GREAT SERVICE TEAM!
Service associates friendly and helpful. Comfortable waiting area.
Your sales team was very helpful and understanding, especially when I brought back the first car because t wanted the hrbrid version. A special tanks to James, Collin, Taylor and Olivia!
Everyone we talked to was personable, we didn't feel pressured, but they worked quickly because we were on a ticking clock to get a new car. Chad, Trevor, Misty, Marcus and others took great care of us and helped us through the process. I am so excited to own the first new car I've ever had!
Great people and service
Circus were great so was the agent who helped me, showed me my options and help me make my decision. All the employees was nice and friendly
Everyone in the service department is so nice! Getting my oil changed didn’t take too long and the waiting room is very nice.
I was able to get an appointment quickly and it was an easy fix that they didn’t charge me for! Good communication.
First class
Great Service and Honest!
Fast, friendly, reliable service
The service was great, the sales people really listen and do their best to meet your needs throughout the whole process. As a first time car buyer I was a little nervous but Collin definitely went beyond my expectations and didn’t make me feel uncomfortable in the slightest, and answered all of my questions throughout the process!
Conner was amazing to deal with and the whole process was smooth and not pushy. It was quick compared to other times I've purchased, and everyone was very helpful and easy to understand.
Prompt, professional service.
Service department was awesome... super friendly and fast......great facilities as well!
The people are willing to go above to promote the business that employs them. I prefer to talk to a human instead of a computer when I have issues with a car.