Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   November 7, 2025 — Rated 10 out of 10 by Terrance Swatsler Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly service. Reasonable prices. Quality work.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Earline Jones Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Convenient, comfortable setting, friendly staff and they always keep you up to what’s going on with your vehicle.

Report a concern   November 7, 2025 — Rated 9 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You most of the time do good work but when

Report a concern   November 5, 2025 — Rated 10 out of 10 by W.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent

Report a concern   November 5, 2025 — Rated 10 out of 10 by Marvin Collier Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin's Service Department is top quality and very thorough. My wait time was minimal and the problem was cleared up quickly.

Report a concern   November 5, 2025 — Rated 10 out of 10 by T.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

great service an price

Report a concern   November 5, 2025 — Rated 9 out of 10 by R.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It's a nice vehicle!

Report a concern   November 4, 2025 — Rated 10 out of 10 by Charles Buchanan ll Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Really liked our salesman Collin O’Connell. We had previously owned 2 Sonatas in the past and was happy with them. We are expecting a good vehicle this time. Also, the warranty and service guarantee is a very important thing.

Report a concern   November 4, 2025 — Rated 10 out of 10 by G.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Style of vehicles; warranty; more options for less money than other brands.

Report a concern   November 4, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was able to get everything handled with no problems. I'll just have to come back when they get one part in.

Report a concern   November 4, 2025 — Rated 9 out of 10 by Mindy Strong Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The group is incredibly efficient ! Like a well oiled machine, lol

Report a concern   November 4, 2025 — Rated 10 out of 10 by T.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Convenient Location
Clean facility
Knowledgeable staff

Report a concern   November 4, 2025 — Rated 10 out of 10 by Brion Hardin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The product is wonderful. The service was wonderful. Darryl Bond helped me out tremendously. He did an excellent job of finding me the vehicle that I wanted thanks.

Report a concern   November 4, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courtesy and prompt

Report a concern   November 4, 2025 — Rated 10 out of 10 by Greg Lakes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was super helpful.

Report a concern   November 3, 2025 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was great. Quick and detailed.

Report a concern   November 2, 2025 — Rated 10 out of 10 by B.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Hyundai palisade that I bought I love it! Smooth quiet ride

Report a concern   November 2, 2025 — Rated 10 out of 10 by Paula Phillips Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great people!
Always treated me and my family with the best service!

Report a concern   November 1, 2025 — Rated 10 out of 10 by W.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great customer service!!. Really like the G70.

Report a concern   November 1, 2025 — Rated 10 out of 10 by K.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff, competitive price and they leave the car looking same as when you dropped it off. I love that I can trust they know how to work on my car as a certified Hyundai mechanic.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Andrea Willhite Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Helpful and friendly.

Report a concern   November 1, 2025 — Rated 10 out of 10 by James Jackson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely and friendly communication about the health of my 2023 Genesis G90. The service writer listen to all my concerns about my issues that brought me to the service department. Coincidentally, the problem(s) I experienced doesn’t always show up when in the service bay. The service writer still went beyond norm to ensure my concerns are documented as I observed and notes it in a way to make ensure the person conducting the analysis and/or service work, can accurately identify and fix my vehicle. They don’t hesitate to call me for additional information as needed. Thanks

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great atmosphere and clear communications on what was going to happen to my car and how long.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Jennifer Profitt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

First off, I love my car! Secondly, I feel like I made several new friends. The level of service I receive anytime I'm here is impeccable. 1000% recommend!

Report a concern   November 1, 2025 — Rated 10 out of 10 by Virginia Faulkner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional. They do a good job.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Alan LAMOUREUX Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reliable, quality products and friendly, professional service and customer support!

Report a concern   November 1, 2025 — Rated 10 out of 10 by C.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was completed quickly

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The professional staff and how every step was communicated of what was being done to my car. That absolutely means a great deal to me as I was given a loaner car but never pressed on time and location.

Report a concern   November 1, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, quick service

Report a concern   October 31, 2025 — Rated 10 out of 10 by L.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was taken care of from the beginning of looking at the car till the buying of it any questions I had were answered and shown how to use things in the car. The service department was wonderful Dan explained what needs to be done for the first checkup and the ones to follow enjoyed my time there he was very nice. look forward to coming back.


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