Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   September 20, 2025 — Rated 9 out of 10 by R.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone in service is very nice and helpful

Report a concern   September 20, 2025 — Rated 9 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service area very clean and waiting area comfortable. Everyone professional. They didn’t try to sell me something I don’t need.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, courteous

Report a concern   September 20, 2025 — Rated 10 out of 10 by E.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Honest. Friendly.

Report a concern   September 20, 2025 — Rated 10 out of 10 by E.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and informative

Report a concern   September 19, 2025 — Rated 10 out of 10 by Nellie Gibson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

No long waiting time. Professional and friendly.

Report a concern   September 19, 2025 — Rated 10 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service specialist keeps us informed.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Matthew Mudd Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kanon and Trevor were fantastic to deal with. We finished 90% of my deal through a short phone call and a few text messages. I came the next day to finish it and was only there an hour or so. They were professional, and efficient. I appreciate you guys!

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly staff ! Great service!

Report a concern   September 19, 2025 — Rated 10 out of 10 by Debra Grider Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent vehicles and excellent support staff

Report a concern   September 19, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very personable! Excellent product knowledge and all-around pleasant to work with. CJ was great.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Navia Lilly Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is so kind and friendly! They worked me in for an oil change when I came in on the wrong day for my appointment. That meant more than they know! Thank you all!

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like that you can fit me in for service in a reasonable time frame. Although, I know prices are increasing, you all went up over $20 for my oil change. That’s a hard pill to swallow.

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

So far...I like everything

Report a concern   September 19, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

They’re sleek

Report a concern   September 16, 2025 — Rated 10 out of 10 by Kenneth Barras Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The personal care and expertise demonstrated by the service department staff, from Alexis during intake, demonstrating her in-depth knowledge of the vehicle, to the floor mechanics who perform the job, the degree of experience and care shines through. The only place I’ll go!

Report a concern   September 13, 2025 — Rated 10 out of 10 by William Beach Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We absolutely love the Service that we receive from the Friendly and Knowledge Professionals at your Don Franklin Hyundai in Lexington!!

Report a concern   September 13, 2025 — Rated 10 out of 10 by G.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The manger and salesman were great. It was a quick and easy deal.

Report a concern   September 13, 2025 — Rated 10 out of 10 by Tina Ash Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Received excellent, professional service. New facility is thoughtfully designed and very pleasant to be in.

Report a concern   September 11, 2025 — Rated 10 out of 10 by Carla Swink Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your customer service is exemplary! I was traveling from SC to MN for a funeral when my car broke down. Your crew took great care of me, and my car. Parts and repairs were done quickly and efficiently, Chris in customer service was absolutely the BEST, so kind, considerate and helpful. I'm a 70 year old woman traveling alone. I stayed at a local hotel, and was back on the road the next morning. Thank you so much for helping me throughout the stressful car event.

Report a concern   September 10, 2025 — Rated 10 out of 10 by Toby Early Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and Efficient

Report a concern   September 10, 2025 — Rated 10 out of 10 by P.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is excellent. Everyone is friendly and courteous. All my services have been done in a timely, professional, efficient manner.

Report a concern   September 10, 2025 — Rated 10 out of 10 by A.K. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great easy service from sales and finance

Report a concern   September 10, 2025 — Rated 10 out of 10 by V.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Really like my Tucson and people are really nice and friendly

Report a concern   September 10, 2025 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Comfortable and hospitable setting while waiting. Informative, professional, and polite staff.

Report a concern   September 9, 2025 — Rated 9 out of 10 by Shawn Perkins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service people were all very helpful and nice. Got me in and out faster than I expected! Very courteous group in the service department.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Oscar Ortiz Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great support
Very professional service
Kindness

Report a concern   September 9, 2025 — Rated 10 out of 10 by K.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick. Clean. Clear explanations

Report a concern   September 9, 2025 — Rated 9 out of 10 by Amber Cronen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The tech guy was very helpful and friendly helping set my Bluelink up. I have only been there a couple of times and the people were very friendly and not pushy.

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good staff. Good products.


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