Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   August 30, 2025 — Rated 10 out of 10 by Peggy Howard Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I've been happy with both my Hyundai's. Service is great!

Report a concern   August 30, 2025 — Rated 10 out of 10 by Janice Jesse Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

good on fixing whatever you bring to them & on time. Have been satisfied with their service.

Report a concern   August 30, 2025 — Rated 10 out of 10 by Ryan Bush Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Worked to find something within my budget even though the original numbers didn’t work. Love working with Ty! He know how to get a deal done for everyone.

Report a concern   August 30, 2025 — Rated 10 out of 10 by T.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan in the service department was fantastic!! So friendly and helpful and a pleasure to deal with!

Report a concern   August 30, 2025 — Rated 10 out of 10 by Paul Sprague Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, kept me informed, did good work.

Report a concern   August 30, 2025 — Rated 9 out of 10 by Anthony Nguyen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service

Report a concern   August 29, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I'm very pleased with my Genesis G80. I'm fortunate to have owned a few nice automobiles over the years such as the Cadillac CTS and Lexus ES250. However, I do feel that the G80 exceeds these automobiles in body style, material quality, interior design, comfort, and in overall performance / handling for approximately $20,000 dollars less per automobile. I really enjoy driving my Genesis G80...

I've had two service recalls performed on my G80. Both were completed at the Genesis of Lexington dealership. The service manager provided excellent customer service at every step of the process. I've been very pleased with each visit.

Report a concern   August 29, 2025 — Rated 10 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, efficient and friendly!

Report a concern   August 29, 2025 — Rated 10 out of 10 by B.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I've brought three vehicles from there working on the forth one. I think that said alot.

Report a concern   August 28, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They provided one on one service and service advisor Dan was knowledgable and friendly.

Report a concern   August 28, 2025 — Rated 10 out of 10 by L.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my SUV and the service was the best!!!!

Report a concern   August 27, 2025 — Rated 10 out of 10 by Marissa George Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendliness and helpfulness of staff. Timeliness of service.

Report a concern   August 27, 2025 — Rated 10 out of 10 by Karen Decors Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Misty is the bomb!!!

Report a concern   August 27, 2025 — Rated 10 out of 10 by F.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Employees are friendly and very helpful.
Readily answers questions or will find answers.

Report a concern   August 27, 2025 — Rated 10 out of 10 by Shaprice Saunders Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Car running just like a brand new car

Report a concern   August 27, 2025 — Rated 10 out of 10 by Marilee Frantzen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The woman who helped me was extremely kind and went out of her way

Report a concern   August 27, 2025 — Rated 10 out of 10 by Samuel Kusi Amponsal Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The product is original and you have qualified service team.
The only thing is the charges are on the high side

Report a concern   August 27, 2025 — Rated 9 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are very friendly and efficient.

Report a concern   August 26, 2025 — Rated 10 out of 10 by William Linton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my new suv (dodge durango) and my salesman was great Ty Cobbs.

Report a concern   August 26, 2025 — Rated 10 out of 10 by G.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My service was less than a hour and I was given the status each component that was checked.

Report a concern   August 26, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Darryl Bond is a great salesman to work with.

Report a concern   August 26, 2025 — Rated 10 out of 10 by Amanda Clark Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was so wonderful to work with!

Report a concern   August 26, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ty Cobb was superb throughout our buying process! He was very helpful and responsive to our questions. We have worked with him before and will again.

Report a concern   August 26, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My routine service is easy to schedule and completed quickly.

Report a concern   August 26, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is very nice & the service was great & fast! Will continue to use Don Franklin for my car needs

Report a concern   August 26, 2025 — Rated 10 out of 10 by Charles Banks Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely

Report a concern   August 25, 2025 — Rated 10 out of 10 by L.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly employees, great servixe, and a wonderful waiting area.

Report a concern   August 25, 2025 — Rated 10 out of 10 by Michael Dibiasie Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional and efficient

Report a concern   August 25, 2025 — Rated 10 out of 10 by Chris Miller Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional and courteous

Report a concern   August 25, 2025 — Rated 10 out of 10 by Ginger Cooper Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We are very pleased with the service department as well as our representative Daniel who updated us regarding the issues we were experiencing with our car.


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