Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   December 18, 2025 — Rated 10 out of 10 by D.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and prompt service

Report a concern   December 17, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt service and friendly staff

Report a concern   December 17, 2025 — Rated 10 out of 10 by Manar Shalash Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service friendly hopefull

Report a concern   December 17, 2025 — Rated 10 out of 10 by Christopher Robinson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The folks that worked in Service was great and knowledgeable about their craft, really mad my day

Report a concern   December 17, 2025 — Rated 10 out of 10 by John Moldovan Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Styling, comfort, and safety features, in my Hyundai Santa Fe. Service department is clean and comfortable Service representatives are polite and helpful.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Leanna Martin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Leanna is the absolute bomb.com! She provides such great service it will knock your socks off! Someone give this lady a raise!

Report a concern   December 17, 2025 — Rated 10 out of 10 by Chris Herrick Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have only used the Service Department! I will absolutely buy my next vehicle there. Dan in Service has been amazing.

Report a concern   December 17, 2025 — Rated 9 out of 10 by Gerald Arnold Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ease of scheduling and the service facility is nice, clean and comfortable.

Report a concern   December 16, 2025 — Rated 10 out of 10 by Thomas Purdon Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional service for sure

Report a concern   December 16, 2025 — Rated 9 out of 10 by P.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Entire operation is very clean, modern, easy to access and navigate.

Report a concern   December 16, 2025 — Rated 10 out of 10 by Levon Morton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Awesome

Report a concern   December 16, 2025 — Rated 9 out of 10 by H.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Recently had first service on my Genesis. The visit was professional, all personnel open and friendly. I was treated very well, with no issues. Looking forward to my next service.
Thanks to everyone at Don Franklin.
Nelson Last name removed

Report a concern   December 16, 2025 — Rated 10 out of 10 by Aaron Rose Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis and her team went above and beyond to help me get my car back on the road. When I was told that my car was done by another garage,they went in and dug deep and found the issue with my car. Not only did they fix the issue but they also replaced a few parts under warranty and helped me with my 100k tune up. Can't be any happier!

Report a concern   December 15, 2025 — Rated 9 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Usually very quick. Service person fully explained options and billing.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Angela Plank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ability to get in for an appt. Leanna Martin service advisor is the best.

Report a concern   December 15, 2025 — Rated 10 out of 10 by K.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service! Quality products!

Report a concern   December 15, 2025 — Rated 9 out of 10 by Kathleen Atchley Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my hybrid Hyundai Elantra. It is perfect for me, heated and cooled leather seats,etc. So comfortable annd every safety feature imaginable. I actually get 50 mpg, awesome.

Report a concern   December 15, 2025 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service and pretty a quick service experience

Report a concern   December 15, 2025 — Rated 10 out of 10 by Sean Cochran Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service advisor is extremely helpful and accommodating

Report a concern   December 12, 2025 — Rated 10 out of 10 by Julie Perry Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Salesman Colin O’Connell was friendly and helpful but never pushy. Entire process was low stress and able to leave with the car we wanted. Customer Service is excellent. Appreciated reminder text for appointment

Report a concern   December 12, 2025 — Rated 10 out of 10 by Sandra Music Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time. Courtesy to customer. Great reminders. Clean facility. Professional.

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I own a 2024 Palisade. It's a lot of value for the price.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Matthew Knipp Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly people and dependable products. I would highly recommend your company

Report a concern   December 12, 2025 — Rated 10 out of 10 by W C Gilliam Iii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Hyundai stands behind its products.
Their products do what they say they will do.
Their products are competitively and fairly priced.
They have the latest technology.
Sonata, in my opinion is the best value full size sedan on the American market.
Don Franklin is the best auto dealership I’ve ever worked with, from soup to nuts!

Report a concern   December 11, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan Tolson in Genesis Service was incredibly helpful and pleasant. Quick service and great customer service.

Report a concern   December 11, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service, from the time you pull your car in to when you leave.

Report a concern   December 11, 2025 — Rated 9 out of 10 by K.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was friendly and the service was fast

Report a concern   December 11, 2025 — Rated 10 out of 10 by R.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick, friendly and reasonably priced customer first service.

Report a concern   December 11, 2025 — Rated 10 out of 10 by D.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great people


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