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Customer Testimonials
Punctual and receive a call to go ahead with any needed work and prices.
Misty Roberts is why we keep coming back
Easy to get service scheduled. Folks that check you in and assigned to you keep you updated along the way while you are there for service.
My salesperson was really great Brad he didn't stop and give up on us he found the right car for me he is so far the best salesperson I have ever had.2 thumbs up great job Brad!!
Communication and a great sales representative!
Ty Cobb is awesome
Great sales people, quick and easy with the terms, great cars!
Thanks for the best service.
Good service department
Men i spoke with were both friendly,not pushy,and kkowledgesble!
The Hyundai Integra Hybrid is safe, comfortable, and has a great sound system. It also has a 10 year warranty I do not expect to need, given the quality of the car.
Jeff York is great. Reward him highly. He does not pressure, he listens to the potential customer, he answers questions, and he is exactly the kind of salesperson I like.
Just a nice vehicle!
Great product employs are friendly
Check previous reply.
Quick service
Kept updated clean refreshing waiting area
Great Job!!!!
They were very accommodating in getting me an appointment the morning after I had a flat tire.
I need to call and schedule another service call pertaining to a recall, bur I honestly don’t remember getting a recall notice…will those rypically come via the mail, email or a notification on the Genesis app?
I have been extremely pleased with the fast and friendly service at Don Franklin Genesis.
So far I love the products, service is always good!
Chris was nice and got things done in a timely manner
They got my vehicle in and completed my service and contacted me to let me know that my front brakes we're in need of being replaced.
I like the Hyundai brand SUV’s for the styling, the price and the warranty.
I’ve also used Don Franklin service department for nearly all maintenance and repairs; and have been satisfied with the service and all of the people in the service department.
Customer service representative are very helpful
Everything! The friendliness, the energy and effort of always willing to help.
Great customer service and great vehicles!
The automobiles
Hyundais are safe as a result of construction to survive crowded South Korean roads. Hyundais have great sound systems. The seats are comfortable. The acceleration is good. The gasoline usage is less than most cars.
My first Hyundai saved my life when a driver blasted through a red light and ended up sending another car directly into my car, which was not moving--it was stopped at a red light (Alumni at New Circle). The window shattered, but no window could stand being hit directly like that.
I am not concerned about the price, but it is relatively low. That matters to some people.
Yes, Hyundais have the best warranty--but with such a good car, that is not a great advantage.
The salesperson
Jeff York is great. He is patient. He does not put pressure on. He is the ideal salesperson for me, listening, but not trying to get my signature and money right now. I asked questions about the car, he answered clearly. Reward him highly, he deserves it.
The politics
So far, the new President has not blocked exports from South Korea. I hope that continues. South Korea is devoted to the USA which saved the country from Japan (1Phone number removed), Russia (after WWII), and North Korea (Korean War and following), permitting South Korea to become a democracy and an economic power. Hyundai/Kia learned how to make cars from Toyota and kept on improving.
Ease to work with. Not pushy. Provided all information requested. Process was easy and fast. Communicated via text and calls.
Charles “CJ” Bush, Jr. took Excellent Care of Me. He made Me Feel Superior and One of a Kind! 🥰🙏🏾🎉
Ty Cobb