- Phone: (859) 263-5020
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Customer Testimonials
Free quick service! I was sent to a very nice waiting area, but I didn’t see what they did to my car. Just trusted they did what they said they did! Time will tell!
Very very nice work
Misty is great! She is helpful and very patient. Really enjoyed working with her!
Salesman was very knowledgeable and helpful
Quick booking a schedule. They picked up and dropped off my car which is really convenient. And got my car detailed, clean from inside and out. That’s my favorite part. Thank you.
Sales representative Brad was great. Knowledgeable, communicative, and helpful with all my many questions. He knew we were shopping various dealers and there was no pressure to make a purchase. After our extensive research we chose the Palisade and Brad took over to make our transition to our new vehicle easy. So far so good with the performance of the Palisade. Grandson stated “welcome to 2025”.
I appreciate the straight forward approach of the sales staff
Nice, semi affordable.
Customer service is amazing!! Ty Cobb sold us on Don Franklin. We have been to every dealership looking for the perfect relationship and car. Thanks to Ty he made us feel at home. Thank you Ty!
Courteous employees and quick and efficient
Friendly prompt service
The people that works there are every helpful and I have been buying from there for 10 years
Great customer service. All the staff are polite and friendly.
I like the customer care provided by all of the employees.
My family, including adult children, have purchased 5 Hyundais & a GV70 from Don Franklin. We have only had a few issues with any of the vehicles but any problems that occurred were fixed appropriately & without any hassle. Your service dept is a 10 out of 10.
Laid back atmosphere and the abundance of options
The service was timely, the staff courteous, the the work excellent.
Fantastic attention to my needs, great sales staff, and super job explaining the product. Took the hassle out of buying a car!
Love your service department. Everyone is so nice and friendly and accommodating. Also like your new customer lobby. Very comfortable.
Good customer relations. Maintenance team performance is excellent.
Chad is exceptionally competent and professional.
Friendly staff, informative but not pushy. This is the 3rd car purchased from Don Franklin and I always try them first when looking for a new car.
Andy took very good care of my Genesis problem. I hope all future visits go this well too
Everything so far I have no complaints also very friendly and professional
Great friendly service. And a great deal!
Very pleased with the associates who were very Informative without being pushy. Answered all our questions and worked with our needs to make things easy and pleasant. Darrell Bond was our associate and I would recommend him to all. Service dept is always pleasant and helpful.
The Friendly and Professional staff. Especially Collin O'Donnell in the Sales department. He was very knowledgeable and thorough in his working with me.
Great customer experience.
Worked with Darryl O who was helpful, patient, knowledgeable.
Helpful staff