Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   April 20, 2025 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Kannon was great throughout the process.

Report a concern   April 20, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone is very nice and helpful.

Report a concern   April 19, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The staff was nice and friendly. The dealership was clean and accomodating. Brad was great to deal with, reasonable and easy to talk to. I definitely recommend this dealership to friends and family.

Report a concern   April 19, 2025 — Rated 10 out of 10 by W.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Competent servi e for my car!

Report a concern   April 18, 2025 — Rated 10 out of 10 by C.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always have given great service and taken good care of the vehicle.

Report a concern   April 18, 2025 — Rated 10 out of 10 by Scott Russell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The new Hyundai showroom and maintenance facility are superb

Report a concern   April 18, 2025 — Rated 10 out of 10 by Charlotte Preston Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I have had several Hyundai Sonta over the years

Report a concern   April 18, 2025 — Rated 10 out of 10 by Christina Barrancotta Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The whole experience has been amazing!! This was my first time ever buying a Hyundai and I absolutely love it. All the staff is very nice and helpful. Highly recommend!

Report a concern   April 18, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You all were very good about updating me on the issue and very courteous. Really appreciated that! Great professionalism!

Report a concern   April 18, 2025 — Rated 10 out of 10 by Patsy Bean Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courtesy and good service

Report a concern   April 18, 2025 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Appreciate regular updates from staff. The waiting room is very nice and the car was washed and spotless when I left.

Report a concern   April 18, 2025 — Rated 10 out of 10 by Michael Spinney Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

This is my third Hyundai I have gotten and I am very happy with every car that I have purchased. Don Franklin's Auto group is outstanding. The salesman to the finance to the after sales gentleman all due outstanding job. I highly recommend this dealership because they definitely look for every possible way to give you the best financing.

Report a concern   April 18, 2025 — Rated 10 out of 10 by James Egner Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Absolutely love the vehicles we purchased from Don Franklin. We actually purchased 2 vehicles the Genesis g70 and gv70. Couldn’t be more happier! And Ben and Trevor were first class throughout the entire process. Absolutely the kind of people you want to work with when buying a car. Worth their weight in Gold!

Report a concern   April 17, 2025 — Rated 10 out of 10 by N.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The salespeople I’ve dealt with, Trevor, Kanon, & Jamal have always been great for me! They’ve listened to me, don’t do the things that I asked them not to, like cold calling me. They got me the car I wanted, and didn’t try to get me something that I didn’t want. They always reply to any messages I sent. I can’t say enough good about the sales team. James too….he was good to us! We’ve bought 3 cars in two years from them, and we keep coming back because of these guys. That alone should tell you how we feel about dealing with these guys!

Report a concern   April 16, 2025 — Rated 10 out of 10 by E.P.Z. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Okay Pleased for your kindness Special thanks to Collin

Report a concern   April 16, 2025 — Rated 10 out of 10 by Judd Hubbard Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They have always served us well.

Report a concern   April 16, 2025 — Rated 10 out of 10 by B.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly staff and quick service.

Report a concern   April 16, 2025 — Rated 10 out of 10 by D.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Sonata ! Brought in for the first service , and the wait time was remarkable!!
Everyone couldn’t have been nicer!
Kudos to JaMar (sp) for taking the time to go over features I had questions about!!

Report a concern   April 16, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service, a lovely place to wait, helpful staff.

Report a concern   April 16, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional and friendly service

Report a concern   April 16, 2025 — Rated 10 out of 10 by H.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The wait was not unreasonable. Chairs were pretty comfortable lol. Cool to offer complementary snacks and coffee.

Report a concern   April 15, 2025 — Rated 10 out of 10 by Jeff Montgomery Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything Was Good

Report a concern   April 15, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy appointments....got right in !

Report a concern   April 15, 2025 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Mainly Jamar. He is the man.

Report a concern   April 15, 2025 — Rated 10 out of 10 by Shelby Lindsay Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I really enjoy that fact you guys are honest . I also enjoyed how welcoming everyone is !! It definitely makes you want to come back again in the future for anything. I definitely feel like I can trust you guys to work and also look at my car whenever there may be an issue

Report a concern   April 15, 2025 — Rated 10 out of 10 by V.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficiency and cost

Report a concern   April 15, 2025 — Rated 10 out of 10 by Arley Ison Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very friendly service made my purchase very easy! And Brad was the best salesman!! He was so helpful

Report a concern   April 14, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Mr Bond was very helpful! Everyone was easy to get along with. Dealership was sharp and clean!

Report a concern   April 14, 2025 — Rated 10 out of 10 by Gail Hoyt Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great service-answered lots of questions about features of car and demonstrated.

Report a concern   April 14, 2025 — Rated 10 out of 10 by Kaitlyn Haddix Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

It was a quick and efficient experience.


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