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Customer Testimonials
Easy to get information, the desk worked quickly to get us with someone who could answer our questions without us feeling pressure.
I have owned a 2015 Hyundai Accent and it has been a great reliable, car. So we bought another new Elantra.
Enjoying my car so far!
I come to your dealership for my required maintenance. I have been satisfied with the service and time that it takes to get service completed. The new waiting room is awesome, spacious and clean. The free water, coffee, tea, hot chocolate and snacks are an awesome touch.
salesman was good
Great car and great service, very pleased
I always have had to show my warranty, otherwise I would have been charged for the service. I showed the service department my warranty, but still had problems, getting it approved. I had to call the finance office and they spoke to the Service supervisor, then the approval was clarified. This has happened twice. I bought the warranty package from the Hyundai dealership. The service dept. should have the same warranty description as the finance office, but apparently they don’t.
Leanne was great
The staff was very helpful!
The family of Don Franklin are like family. They've always helped me whenever I've reached out to them.
I love the hyundai product. We've owned four, two from Don Franklin
I purchased a Genesis GV80 from Carter Wilkinson at the Genesis dealership. Carter was more than patient and very helpful in the several weeks I was looking. What I liked best about Carter was the fact that he was patient and helpful throughout the dealings. He sometimes made suggestions that I had not thought of that helped me finalize my decision. Another thing about Carter, he was not just trying to “sell me a car”. His patience and perseverance with me while I was deciding was what actually sold me on the Genesis that I eventually purchased but also sold me on himself. All throughout our dealings, he never showed any frustration as I was deciding on the right vehicle.
As far as services, that is yet to be decided as I have had no reason for services.
Welcoming and fast
The sales manager Leah and my top tier salesman Darryl and the overall experience. This will be my second vehicle with Don Franklin and with Darrly my salesman. I love Don Franklin from service to the showroom! I've always had great experiences and customer service has always been top tier as well. The new Hyundai building is phenomenal! Thank you all at Don Franklin!
The personal attention to all of your concerns
The courteous and friendly staff. Along with ease of getting services scheduled at the time most convenient for me.
How helpful and polite everyone is
Lots of great options
Like that once they finally got my car into work on. They fixed the problem
However I I hope the fix last more than four months
Because that how long the same problem lasted
Car is wonderful.
Service is great.
You are awesome
Customer service
Alway's excellent services
Conner and Darrell were both awesome. Answered my questions and made sure I was all set and ready to rock once I left. Hopefully I don’t have to buy again anytime soon but if I do I’ll come back here.
They take care of the car
All of the Hyundai vehicles I've owned have been quality without any severe issues. The Service Department has always given me excellent service.
No pressure. Question answered
I absolutely love how friendly and caring you guys are. You never mind to explain stuff when I don’t understand. And you’re always honest about things. When I go in I know I can trust you to take care of my car well and my pockets.
Very friendly, no pressure and really know their stuff!!
It’s a very nice vehicle at a reasonable price. Our salesman was top notch and very knowledgeable.
Professional staff, Jesse ( via telephone call) very helpful and understood the vehicle about which I was asking. Connor Free, took the amount of time we needed, to respond to all our needs. And, helped us fine a vehicle that met our needs; even though it was not the original vehicle about which we had inquired.