- Phone: (859) 263-5020
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Customer Testimonials
Fast, straight forward and convenient
Really liked CJ
Employees are friendly and helpful. Knowledgeable about what they are doing.
Your team is awesome helpful and friendly
High quality vehicles, with great features. Professional and courteous team members.
I was impressed by the personal service from my reception and greeting to the return of my vehicle. The waiting area was stunning and had the vibe of an exclusive lounge or reception area. And I could watch the work done on my vehicle giving me full assurance of the white glove service that sets Genesis apart. I left already looking forward to the next time I need my car serviced!
Straight forward pricing, no haggling or game playing like having to talk to the manager and waiting for a response. I have walked away from other dealers for such things and never went back even when they called back with an offer that I would have accepted the day before. No extra add ons like paint sealing, etc. Easy purchase process once you have made a decision.
This is my second Hyundai. Very pleased with the service and warranty and vehicle quality
I loved how efficiently you took care of my service needs. And I was provided with an extremely nice, new Palisade to drive while mine was being taken care of.
Service I got was very professional and good experience overall
Everything is good
Courteous, helpful, discussed other issues with car, and a very nice, clean waiting room.
The customer service is top notch. They het you in and put quickly. They even looked at another problem that I told them about. They listen when you have a concern.
Quick & friendly service
They are very friendly and professional.
This was only my second service visit, but I'm impressed with the cleanliness of your facility and the efficiency with which you get the job done. I'll be back. Thanks for everything.
Service
is excellent. The staff was friendly and honest.
Customer service is exceptional.
Great ride, great salesman, and great warranty.
Great sales experience with Kanon and Brad! So helpful and has always followed up to check in. Purchased our 2nd Palisade from Kanon at Don Franklin Lexington Hyundai. 10/10 experience
Jamal was a, great person to work with, with outstanding customer service skills.
The whole process was seamless, efficient, pleasant and very professional. I will definitely come back to give Don Franklin my business for my next vehicle purchase.
Chad/Brad/Ty, 10/10 on making us feel like we got top-tier service. Will be a lifetime customer of Don Franklin.
I like the ease of scheduling and being able to drive up turn over my keys and relax while the service is completed
It was very easy to get my appointment set up. They were very friendly, great to talk with got my car back in a timely matter. I’m very well pleased with the service that I got. Staff very, very friendly. I cannot say that enough well done job thanks once again.
They were pretty quick and worked with my schedule.
great experience very easy no pressure
Everything was easy and a good experience. thank you!
Great incentives. Sales person very knowledgeable, and helpful. Friendly, clean environment. Great warranty options. Hyundai has great safety features, great comfort features, great prices.
Darryl Bond is an excellent salesman! Very patient and kind! He is knowledgeable, but not pushy. My family has purchased 2 vehicles from him and will definitely use him again.