Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   June 13, 2025 — Rated 10 out of 10 by Larry Breeding Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Iove how comfortable Leanna makes me feel Everytime I come get my car serviced. She is understanding respectful and sweet

Report a concern   June 10, 2025 — Rated 9 out of 10 by L.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

G0t what we were after. Fair price. Good service

Report a concern   June 10, 2025 — Rated 10 out of 10 by John Simpson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Usually prompt on your service. Love your new building

Report a concern   June 10, 2025 — Rated 10 out of 10 by Heather Bailey Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We had a wonderful experience working with Conner Free. He was able to get us in the car I had my heart set on for the payment we preferred. I will definitely be back and send my family and friends to him!

Report a concern   June 10, 2025 — Rated 10 out of 10 by Weaver Living Trust Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff
Get the work need accomplished.

Report a concern   June 10, 2025 — Rated 10 out of 10 by J.Z. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The gentleman that works in the parts department was very very helpful and understanding

Report a concern   June 10, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly service

Report a concern   June 10, 2025 — Rated 10 out of 10 by Rochelle Caywood Johnson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very helpful and Daryl very knowledgeable.

Report a concern   June 10, 2025 — Rated 10 out of 10 by A.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Purchasing was very easy. I would definitely recommend. I'll be bringing my daughter for a visit soon.

Report a concern   June 10, 2025 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Value

Report a concern   June 10, 2025 — Rated 10 out of 10 by C.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

CJ was so great to work with! He made it easy and smooth.

Report a concern   June 9, 2025 — Rated 10 out of 10 by F.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficient and open communication

Report a concern   June 8, 2025 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and friendly workers

Report a concern   June 8, 2025 — Rated 10 out of 10 by Michael Carr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

So far, my Hyundai Santa Cruz has been a great little truck, and yes, I'm going to call it a truck, since it has a bed and a tailgate. Bringing it in for service was quick, easy, and cost-free due to Hyundai's Factory Maintenance that came with the vehicle. Don Jacobs provided a comfortable place to sit, coffee, snacks, and WiFi, so who could have asked for any more?

Report a concern   June 8, 2025 — Rated 9 out of 10 by K.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great communication, completed in a timely manner

Report a concern   June 8, 2025 — Rated 10 out of 10 by R.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Brad was a great help and was a pleasure to work with. I never felt pressured with him and he listended to what I wanted.

Report a concern   June 6, 2025 — Rated 10 out of 10 by P.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On-time, complete service.

Report a concern   June 6, 2025 — Rated 10 out of 10 by John Bee Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything was as expected. Matter of fact they found a problem and scheduled a appointment to fix it under warranty.

Report a concern   June 6, 2025 — Rated 9 out of 10 by A.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone in the service department has been great. The main drawback is it takes so long to get scheduled.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Kenneth Schlabach Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Collin was patient and thoughtful throughout the purchasing process. He was never pushy and accommodated or concerns.

Report a concern   June 1, 2025 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Drop off and pick up

Report a concern   June 1, 2025 — Rated 10 out of 10 by Kathy Phillips Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My experience with the staff has always been wonderful everyone’s courteous. As far as Service I don’t feel like you’re trying to rip me off, which is a wonderful thing.

Report a concern   June 1, 2025 — Rated 10 out of 10 by C.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Advisor and mechanic communicated very well

Report a concern   June 1, 2025 — Rated 10 out of 10 by Eddie Newsome Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very quick and great customer service

Report a concern   June 1, 2025 — Rated 10 out of 10 by Judith Woodford Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Immediate attention when I arrive and a clean and comfortable waiting area.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Jerome Harkness Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have to say that at the moment I’m very satisfied with this car now I was thinking of getting rid of it but I’m in the not so sure state

Report a concern   June 1, 2025 — Rated 10 out of 10 by Tim Grigsby Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Absolutely amazing service… car down while on a trip. Mr. Brreze in the service department was very kind, professional and compassionate for our situation. He told me was a very busy day for service department but would try to get me in. He did just that and we were on our way by early evening! He also checked to i sure work sone was covered by warranty. Which it was. Thank you very much!

Report a concern   June 1, 2025 — Rated 10 out of 10 by Brian Workman Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They are all great

Report a concern   May 29, 2025 — Rated 9 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They were friendly , and curtis, so far my car is riding good

Report a concern   May 29, 2025 — Rated 10 out of 10 by L.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The exceptional customer service and my vehicle.


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